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2025
07.10.25
AU: New-Business Invoicing Just Got Easier! What You Need to Know 07.10.25 - AU: New-Business Invoicing Just Got Easier! What You Need to Know
07.10.25
AU: Claim Payments No Longer Include Public Adjusters 07.10.25 - AU: Claim Payments No Longer Include Public Adjusters
05.29.25
AU: 2025 Hurricane Season Information 05.29.25 - AU: 2025 Hurricane Season Information
05.19.25
AU: Citizens Systems Are Now Available 05.19.25 - AU: Citizens Systems Are Now Available
05.08.25
AU: Reminder: Extended Outage for Citizens Systems 05.08.25 - AU: Reminder: Extended Outage for Citizens Systems
05.01.25
AU: Loss Assessment Claims Reminder 05.01.25 - AU: Loss Assessment Claims Reminder
04.24.25
AU: Update: Extended Outage for Citizens Systems 04.24.25 - AU: Update: Extended Outage for Citizens Systems
04.17.25
AU: Policyholder Contact Information 04.17.25 - AU: Policyholder Contact Information
04.17.25
AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency 04.17.25 - AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency
04.03.25
AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon 04.03.25 - AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon
03.06.25
AU: Update: New Enhanced PolicyCenter Login 03.06.25 - AU: Update: New Enhanced PolicyCenter Login
02.13.25
AU: Update: Enhanced PolicyCenter Login 02.13.25 - AU: Update: Enhanced PolicyCenter Login
2024
12.10.24
AU: New! AgentAdvisor Newsletter 12.10.24 - AU: New! AgentAdvisor Newsletter
11.13.24
AU: Hurricane Helene and Hurricane Milton Emergency Orders 11.13.24 - AU: Hurricane Helene and Hurricane Milton Emergency Orders
11.07.24
AU: Policyholder Notifications: Enhanced myPolicy Login 11.07.24 - AU: Policyholder Notifications: Enhanced myPolicy Login
09.18.24
AU: Claims Reporting Requirement 09.18.24 - AU: Claims Reporting Requirement
05.14.24
AU: Agent Appointment Requirement Rule Change 05.14.24 - AU: Agent Appointment Requirement Rule Change
02.20.24
AU: New Citizens Website - Relaunch 02.20.24 - AU: New Citizens Website - Relaunch
2023
10.19.23
AU: Citizens Now Accepts Credit Cards! 10.19.23 - AU: Citizens Now Accepts Credit Cards!
05.01.23
AU: New Citizens Website - Relaunch 05.01.23 - AU: New Citizens Website - Relaunch
04.04.23
AU: Printing Backlog for Policy Documents 04.04.23 - AU: Printing Backlog for Policy Documents
03.30.23
AU: New Citizens Website Coming Soon! 03.30.23 - AU: New Citizens Website Coming Soon!
03.03.23
AU: Mandatory Training: Assessment Awareness 03.03.23 - AU: Mandatory Training: Assessment Awareness
2022
11.08.22
AU: Preparation for Tropical Storm Nicole 11.08.22 - AU: Preparation for Tropical Storm Nicole
10.07.22
AU: Post-Hurricane Ian: North Port Satellite Location 10.07.22 - AU: Post-Hurricane Ian: North Port Satellite Location
09.26.22
AU: Preparation for Hurricane Ian 09.26.22 - AU: Preparation for Hurricane Ian
08.04.22
AU: Changes to New Business Processing and Use of Third Parties 08.04.22 - AU: Changes to New Business Processing and Use of Third Parties
08.02.22
AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade 08.02.22 - AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade
05.20.22
AU: 2022 Hurricane Season Information 05.20.22 - AU: 2022 Hurricane Season Information
04.12.22
AU: myPolicy: Access Policy Documents Online 04.12.22 - AU: myPolicy: Access Policy Documents Online
2021
11.29.21
AU: Social Security Numbers/FEINs Requirements 11.29.21 - AU: Social Security Numbers/FEINs Requirements
11.22.21
AU: Enhancements to myPolicy are Live 11.22.21 - AU: Enhancements to myPolicy are Live
10.28.21
AU: New Appointment and Renewal Requirement 10.28.21 - AU: New Appointment and Renewal Requirement
10.26.21
AU: Your Feedback Requested: Technology Survey 10.26.21 - AU: Your Feedback Requested: Technology Survey
08.26.21
AU: Coming Soon: Automated Loss History Data in PolicyCenter 08.26.21 - AU: Coming Soon: Automated Loss History Data in PolicyCenter
06.11.21
AU: Notification of Security Incidents (Citizens’ Systems Not Involved) 06.11.21 - AU: Notification of Security Incidents (Citizens’ Systems Not Involved)
06.02.21
AU: New Quarterly Newsletter for Policyholders 06.02.21 - AU: New Quarterly Newsletter for Policyholders
05.19.21
AU: New Cost Estimator and Recommended Training for Personal Lines Agents 05.19.21 - AU: New Cost Estimator and Recommended Training for Personal Lines Agents
02.09.21
AU: Breach of Requirements for Continued Appointment 02.09.21 - AU: Breach of Requirements for Continued Appointment: Late Submissions Resume March 1
01.06.21
AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1 01.06.21 - AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1
2020
08.10.20
AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues 08.10.20 - AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues
07.09.20
AU: COVID-19: Cancellations and Nonrenewals Resuming August 15 07.09.20 - AU: COVID-19: Cancellations and Nonrenewals Resuming August 15
07.06.20
AU: New Citizens Learning Center 07.06.20 - AU: New Citizens Learning Center
06.18.20
AU: New Online Request Form for Brochures 06.18.20 - AU: New Online Request Form for Brochures
05.29.20
AU: 2020 Hurricane Season Information 05.29.20 - AU: 2020 Hurricane Season Information
05.22.20
AU: Update: Cancellations and Nonrenewals Due to COVID-19 05.22.20 - AU: Update: Cancellations and Nonrenewals Due to COVID-19
04.03.20
AU: Update on Response to the Coronavirus Health Risk 04.03.20 - AU: Update on Response to the Coronavirus Health Risk
03.19.20
AU: Response to the Coronavirus Health Risk 03.19.20 - AU: Response to the Coronavirus Health Risk
02.12.20
AU: Bank Change and Process for Uncashed Checks 02.12.20 - AU: Bank Change and Process for Uncashed Checks
02.04.20
AU: Premium Savings Due to AOB Reform 02.04.20 - AU: Premium Savings Due to AOB Reform

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Latest Agent Updates Bulletins
Claim Payments No Longer Include Public Adjusters
New-Business Invoicing Just Got Easier! What You Need to Know
Citizens Systems Are Now Available
Latest Personal Lines Bulletins
2022 Rates, Rules and Factor Changes
New Enhancement for Clearinghouse Powered by EZLynx
Citizens' Property Insurance Clearinghouse Program Changes
Latest Commercial Lines Bulletins
2022 Form Changes
Condominium, Homeowner and Cooperative Association Coverage
2025 Rate Changes

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