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Cynthia Carmona, Hace 15 horas.

Systems Maintenance: Friday, October 29 - Saturday, October 30 Importante

General

Citizens' policy systems, including electronic payments and payments by phone, may be unavailable due to maintenance from Friday, October 29, at 8 p.m. to Saturday, October 30, at 12 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.

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2021

10.26.21 –

AU: Your Feedback Requested: Technology Survey

08.26.21 –

AU: Coming Soon: Automated Loss History Data in PolicyCenter

06.11.21 –

AU: Notification of Security Incidents (Citizens’ Systems Not Involved)

06.02.21 –

AU: New Quarterly Newsletter for Policyholders

05.20.21 –

AU: 2021 Hurricane Season Information

05.19.21 –

AU: New Cost Estimator and Recommended Training for Personal Lines Agents

02.09.21 –

AU: Breach of Requirements for Continued Appointment

01.06.21 –

AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1

2020

08.10.20 –

AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues

07.09.20 –

AU: COVID-19: Cancellations and Nonrenewals Resuming August 15

07.06.20 –

AU: New Citizens Learning Center

06.18.20 –

AU: New Online Request Form for Brochures

05.29.20 –

AU: 2020 Hurricane Season Information

05.22.20 –

AU: Update: Cancellations and Nonrenewals Due to COVID-19

04.03.20 –

AU: Update on Response to the Coronavirus Health Risk

03.19.20 –

AU: Response to the Coronavirus Health Risk

02.12.20 –

AU: Bank Change and Process for Uncashed Checks

02.04.20 –

AU: Premium Savings Due to AOB Reform

2019

12.18.19 –

AU: Agent Recertification Update

11.18.19 –

AU: Personal and Commercial Lines: Policy Data Download Service and Updates

06.19.19 –

AU: Assignment of Benefits Reform

06.17.19 –

AU: PolicyCenter Upgrade Now Live

05.16.19 –

AU: PolicyCenter Upgrade

05.13.19 –

AU: 2019 Hurricane Season Information

02.04.19 –

AU: Updated Agent of Record Transfer Forms

2018

10.19.18 –

AU: Hurricane Michael Emergency Order

09.28.18 –

AU: Personal Lines: Disciplinary Process for Performance Violations

09.12.18 –

AU: Guidelines for Agencies Accepting Credit Card Payments

08.08.18 –

AU: Alternative Dispute Resolutions

08.02.18 –

AU: Updating Contact Information During First Notice of Loss Entry

07.11.18 –

AU: Single Epayment Authorization Form: Electronic Signature

07.06.18 –

AU: Phone Number Changes and Reorganization of Training Materials

05.31.18 –

AU: PolicyCenter Enhancements for Loss Details and 2018 Hurricane Season Information

05.21.18 –

AU: Personal Lines: Agent Performance Standards Program

2017

12.12.17 –

AU: System Access for Licensed Customer Representatives

11.03.17 –

AU: Hurricane Irma Aftermath: Citizens Responds

11.01.17 –

AU: Report Suspected Hurricane Irma Fraud

09.25.17 –

AU: Hurricane Irma Emergency Order

09.20.17 –

AU: More Post-Irma Information

09.15.17 –

AU: More Post-Irma Information: Catastrophe Response Centers and More Conference Calls

09.13.17 –

AU: Post-Irma Information and New Conference Call Number

09.06.17 –

AU: Preparation for Hurricane Irma

07.17.17 –

AU: Required Update: Browser Support for Cost Estimator

05.25.17 –

AU: 2017 Hurricane Season Information and Changes

03.27.17 –

AU: Website and System Login Update

03.23.17 –

AU: Assignment of Benefits Awareness

2016

10.09.16 –

AU: Extended Hours for Customer Care Center

06.08.16 –

AU: Fraud: Identify It. Report It. Help Stop It.

06.07.16 –

AU: Agent Appointment and Recertification Systems and Agency Requests Temporarily Unavailable

06.06.16 –

AU: Citizens Office Closure

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Your Feedback Requested: Technology Survey

Coming Soon: Automated Loss History Data in PolicyCenter

Notification of Security Incidents (Citizens’ Systems Not Involved)

Latest Personal Lines Bulletins

New Eligibility Rules

Inflation Factor Adjustments

Automated Loss History Data in PolicyCenter and Recommended Training

Latest Commercial Lines Bulletins

New Eligibility Rules

Inflation Factor Adjustments

Form Changes for Senate Bill 76

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