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2022

09.26.22  –  
AU: Preparation for Hurricane Ian (09.26.22 - AU: Preparation for Hurricane Ian)
08.04.22  –  
AU: Changes to New Business Processing and Use of Third Parties (08.04.22 - AU: Changes to New Business Processing and Use of Third Parties)
08.02.22  –  
AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade (08.02.22 - AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade)
05.20.22  –  
AU: 2022 Hurricane Season Information (05.20.22 - AU: 2022 Hurricane Season Information)
04.12.22  –  
AU: myPolicy: Access Policy Documents Online (04.12.22 - AU: myPolicy: Access Policy Documents Online)

2021

11.29.21  –  
AU: Social Security Numbers/FEINs Requirements (11.29.21 - AU: Social Security Numbers/FEINs Requirements)
11.22.21  –  
AU: Enhancements to myPolicy are Live (11.22.21 - AU: Enhancements to myPolicy are Live)
10.28.21  –  
AU: New Appointment and Renewal Requirement (10.28.21 - AU: New Appointment and Renewal Requirement)
10.26.21  –  
AU: Your Feedback Requested: Technology Survey (10.26.21 - AU: Your Feedback Requested: Technology Survey)
08.26.21  –  
AU: Coming Soon: Automated Loss History Data in PolicyCenter (08.26.21 - AU: Coming Soon: Automated Loss History Data in PolicyCenter)
06.11.21  –  
AU: Notification of Security Incidents (Citizens’ Systems Not Involved) (06.11.21 - AU: Notification of Security Incidents (Citizens’ Systems Not Involved))
06.02.21  –  
AU: New Quarterly Newsletter for Policyholders (06.02.21 - AU: New Quarterly Newsletter for Policyholders)
05.20.21  –  
AU: 2021 Hurricane Season Information (05.20.21 - AU: 2021 Hurricane Season Information)
05.19.21  –  
AU: New Cost Estimator and Recommended Training for Personal Lines Agents (05.19.21 - AU: New Cost Estimator and Recommended Training for Personal Lines Agents)
02.09.21  –  
AU: Breach of Requirements for Continued Appointment (02.09.21 - AU: Breach of Requirements for Continued Appointment: Late Submissions Resume March 1)
01.06.21  –  
AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1 (01.06.21 - AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1)

2020

08.10.20  –  
AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues (08.10.20 - AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues)
07.09.20  –  
AU: COVID-19: Cancellations and Nonrenewals Resuming August 15 (07.09.20 - AU: COVID-19: Cancellations and Nonrenewals Resuming August 15)
07.06.20  –  
AU: New Citizens Learning Center (07.06.20 - AU: New Citizens Learning Center)
06.18.20  –  
AU: New Online Request Form for Brochures (06.18.20 - AU: New Online Request Form for Brochures)
05.29.20  –  
AU: 2020 Hurricane Season Information (05.29.20 - AU: 2020 Hurricane Season Information)
05.22.20  –  
AU: Update: Cancellations and Nonrenewals Due to COVID-19 (05.22.20 - AU: Update: Cancellations and Nonrenewals Due to COVID-19)
04.03.20  –  
AU: Update on Response to the Coronavirus Health Risk (04.03.20 - AU: Update on Response to the Coronavirus Health Risk)
03.19.20  –  
AU: Response to the Coronavirus Health Risk (03.19.20 - AU: Response to the Coronavirus Health Risk)
02.12.20  –  
AU: Bank Change and Process for Uncashed Checks (02.12.20 - AU: Bank Change and Process for Uncashed Checks)
02.04.20  –  
AU: Premium Savings Due to AOB Reform (02.04.20 - AU: Premium Savings Due to AOB Reform)

2019

12.18.19  –  
AU: Agent Recertification Update (12.18.19 - AU: Agent Recertification Update)
11.18.19  –  
AU: Personal and Commercial Lines: Policy Data Download Service and Updates (11.18.19 - AU: Personal and Commercial Lines: Policy Data Download Service and Updates)
06.19.19  –  
AU: Assignment of Benefits Reform (06.19.19 - AU: Assignment of Benefits Reform)
06.17.19  –  
AU: PolicyCenter Upgrade Now Live (06.17.19 - AU: PolicyCenter Upgrade Now Live)
05.16.19  –  
AU: PolicyCenter Upgrade (05.16.19 - AU: PolicyCenter Upgrade)
05.13.19  –  
AU: 2019 Hurricane Season Information (05.13.19 - AU: 2019 Hurricane Season Information)
02.04.19  –  
AU: Updated Agent of Record Transfer Forms (02.04.19 - AU: Updated Agent of Record Transfer Forms)

2018

10.19.18  –  
AU: Hurricane Michael Emergency Order (10.19.18 - AU: Hurricane Michael Emergency Order)
09.28.18  –  
AU: Personal Lines: Disciplinary Process for Performance Violations (09.28.18 - AU: Personal Lines: Disciplinary Process for Performance Violations)
09.12.18  –  
AU: Guidelines for Agencies Accepting Credit Card Payments (09.12.18 - AU: Guidelines for Agencies Accepting Credit Card Payments)
08.08.18  –  
AU: Alternative Dispute Resolutions (08.08.18 - AU: Alternative Dispute Resolutions)
08.02.18  –  
AU: Updating Contact Information During First Notice of Loss Entry (08.02.18 - AU: Updating Contact Information During First Notice of Loss Entry)
07.11.18  –  
AU: Single Epayment Authorization Form: Electronic Signature (07.11.18 - AU: Single Epayment Authorization Form: Electronic Signature)
07.06.18  –  
AU: Phone Number Changes and Reorganization of Training Materials (07.06.18 - AU: Phone Number Changes and Reorganization of Training Materials)
05.31.18  –  
AU: PolicyCenter Enhancements for Loss Details and 2018 Hurricane Season Information (05.31.18 - AU: PolicyCenter Enhancements for Loss Details and 2018 Hurricane Season Information)
05.21.18  –  
AU: Personal Lines: Agent Performance Standards Program (05.21.18 - AU: Personal Lines: Agent Performance Standards Program)

2017

12.12.17  –  
AU: System Access for Licensed Customer Representatives (12.12.17 - AU: System Access for Licensed Customer Representatives)
11.03.17  –  
AU: Hurricane Irma Aftermath: Citizens Responds (11.03.17 - AU: Hurricane Irma Aftermath: Citizens Responds)
11.01.17  –  
AU: Report Suspected Hurricane Irma Fraud (11.01.17 - AU: Report Suspected Hurricane Irma Fraud)
09.25.17  –  
AU: Hurricane Irma Emergency Order (09.25.17 - AU: Hurricane Irma Emergency Order)
09.20.17  –  
AU: More Post-Irma Information (09.20.17 - AU: More Post-Irma Information)
09.15.17  –  
AU: More Post-Irma Information: Catastrophe Response Centers and More Conference Calls (09.15.17 - AU: More Post-Irma Information: Catastrophe Response Centers and More Conference Calls)
09.13.17  –  
AU: Post-Irma Information and New Conference Call Number (09.13.17 - AU: Post-Irma Information and New Conference Call Number)
09.06.17  –  
AU: Preparation for Hurricane Irma (09.06.17 - AU: Preparation for Hurricane Irma)

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Here are the Newest Agent Bulletins

Latest Agent Updates Bulletins

Preparation for Hurricane Ian (AU: Preparation for Hurricane Ian)
Changes to New Business Processing and Use of Third Parties (AU: Changes to New Business Processing and Use of Third Parties)
Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade (AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade)

Latest Personal Lines Bulletins

Underwriting Guidance for Weston Policyholders (PL: Underwriting Guidance for Weston Policyholders)
2022 Rates, Rules and Factor Changes (PL: 2022 Rates, Rules and Factor Changes)
Processing Times Update and Relocation (PL: Processing Times Update and Relocation)

Latest Commercial Lines Bulletins

Underwriting Guidance and Webinar for Weston Policies (CL: Underwriting Guidance and Webinar for Weston Policies)
2022 Rates Changes (CL: 2022 Rates Changes)
Condominium, Homeowner and Cooperative Association Coverage (CL: Condominium, Homeowner and Cooperative Association Coverage)

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