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2022

11.11.22  –  
AU: Post - Hurricane Nicole Information (11.11.22 - AU: Post - Hurricane Nicole Information)
11.08.22  –  
AU: Preparation for Tropical Storm Nicole (11.08.22 - AU: Preparation for Tropical Storm Nicole)
10.10.22  –  
AU: Hurricane Ian Emergency Order (10.10.22 - AU: Hurricane Ian Emergency Order)
10.07.22  –  
AU: Post-Hurricane Ian: North Port Satellite Location (10.07.22 - AU: Post-Hurricane Ian: North Port Satellite Location)
10.05.22  –  
AU: Update: Post-Hurricane Ian Catastrophe Response Center Locations (10.05.22 - AU: Update: Post-Hurricane Ian Catastrophe Response Center Locations)
10.03.22  –  
AU: Update: Post-Hurricane Ian Information (10.03.22 - AU: Update: Post-Hurricane Ian Information)
09.30.22  –  
AU: Post-Hurricane Ian Information (09.30.22 - AU: Post-Hurricane Ian Information)
09.26.22  –  
AU: Preparation for Hurricane Ian (09.26.22 - AU: Preparation for Hurricane Ian)
08.04.22  –  
AU: Changes to New Business Processing and Use of Third Parties (08.04.22 - AU: Changes to New Business Processing and Use of Third Parties)
08.02.22  –  
AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade (08.02.22 - AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade)
05.20.22  –  
AU: 2022 Hurricane Season Information (05.20.22 - AU: 2022 Hurricane Season Information)
04.12.22  –  
AU: myPolicy: Access Policy Documents Online (04.12.22 - AU: myPolicy: Access Policy Documents Online)

2021

11.29.21  –  
AU: Social Security Numbers/FEINs Requirements (11.29.21 - AU: Social Security Numbers/FEINs Requirements)
11.22.21  –  
AU: Enhancements to myPolicy are Live (11.22.21 - AU: Enhancements to myPolicy are Live)
10.28.21  –  
AU: New Appointment and Renewal Requirement (10.28.21 - AU: New Appointment and Renewal Requirement)
10.26.21  –  
AU: Your Feedback Requested: Technology Survey (10.26.21 - AU: Your Feedback Requested: Technology Survey)
08.26.21  –  
AU: Coming Soon: Automated Loss History Data in PolicyCenter (08.26.21 - AU: Coming Soon: Automated Loss History Data in PolicyCenter)
06.11.21  –  
AU: Notification of Security Incidents (Citizens’ Systems Not Involved) (06.11.21 - AU: Notification of Security Incidents (Citizens’ Systems Not Involved))
06.02.21  –  
AU: New Quarterly Newsletter for Policyholders (06.02.21 - AU: New Quarterly Newsletter for Policyholders)
05.20.21  –  
AU: 2021 Hurricane Season Information (05.20.21 - AU: 2021 Hurricane Season Information)
05.19.21  –  
AU: New Cost Estimator and Recommended Training for Personal Lines Agents (05.19.21 - AU: New Cost Estimator and Recommended Training for Personal Lines Agents)
02.09.21  –  
AU: Breach of Requirements for Continued Appointment (02.09.21 - AU: Breach of Requirements for Continued Appointment: Late Submissions Resume March 1)
01.06.21  –  
AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1 (01.06.21 - AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1)

2020

08.10.20  –  
AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues (08.10.20 - AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues)
07.09.20  –  
AU: COVID-19: Cancellations and Nonrenewals Resuming August 15 (07.09.20 - AU: COVID-19: Cancellations and Nonrenewals Resuming August 15)
07.06.20  –  
AU: New Citizens Learning Center (07.06.20 - AU: New Citizens Learning Center)
06.18.20  –  
AU: New Online Request Form for Brochures (06.18.20 - AU: New Online Request Form for Brochures)
05.29.20  –  
AU: 2020 Hurricane Season Information (05.29.20 - AU: 2020 Hurricane Season Information)
05.22.20  –  
AU: Update: Cancellations and Nonrenewals Due to COVID-19 (05.22.20 - AU: Update: Cancellations and Nonrenewals Due to COVID-19)
04.03.20  –  
AU: Update on Response to the Coronavirus Health Risk (04.03.20 - AU: Update on Response to the Coronavirus Health Risk)
03.19.20  –  
AU: Response to the Coronavirus Health Risk (03.19.20 - AU: Response to the Coronavirus Health Risk)
02.12.20  –  
AU: Bank Change and Process for Uncashed Checks (02.12.20 - AU: Bank Change and Process for Uncashed Checks)
02.04.20  –  
AU: Premium Savings Due to AOB Reform (02.04.20 - AU: Premium Savings Due to AOB Reform)

2019

12.18.19  –  
AU: Agent Recertification Update (12.18.19 - AU: Agent Recertification Update)
11.18.19  –  
AU: Personal and Commercial Lines: Policy Data Download Service and Updates (11.18.19 - AU: Personal and Commercial Lines: Policy Data Download Service and Updates)
06.19.19  –  
AU: Assignment of Benefits Reform (06.19.19 - AU: Assignment of Benefits Reform)
06.17.19  –  
AU: PolicyCenter Upgrade Now Live (06.17.19 - AU: PolicyCenter Upgrade Now Live)
05.16.19  –  
AU: PolicyCenter Upgrade (05.16.19 - AU: PolicyCenter Upgrade)
05.13.19  –  
AU: 2019 Hurricane Season Information (05.13.19 - AU: 2019 Hurricane Season Information)
02.04.19  –  
AU: Updated Agent of Record Transfer Forms (02.04.19 - AU: Updated Agent of Record Transfer Forms)

2018

10.19.18  –  
AU: Hurricane Michael Emergency Order (10.19.18 - AU: Hurricane Michael Emergency Order)
09.28.18  –  
AU: Personal Lines: Disciplinary Process for Performance Violations (09.28.18 - AU: Personal Lines: Disciplinary Process for Performance Violations)
09.12.18  –  
AU: Guidelines for Agencies Accepting Credit Card Payments (09.12.18 - AU: Guidelines for Agencies Accepting Credit Card Payments)
08.08.18  –  
AU: Alternative Dispute Resolutions (08.08.18 - AU: Alternative Dispute Resolutions)
08.02.18  –  
AU: Updating Contact Information During First Notice of Loss Entry (08.02.18 - AU: Updating Contact Information During First Notice of Loss Entry)
07.11.18  –  
AU: Single Epayment Authorization Form: Electronic Signature (07.11.18 - AU: Single Epayment Authorization Form: Electronic Signature)
07.06.18  –  
AU: Phone Number Changes and Reorganization of Training Materials (07.06.18 - AU: Phone Number Changes and Reorganization of Training Materials)
05.31.18  –  
AU: PolicyCenter Enhancements for Loss Details and 2018 Hurricane Season Information (05.31.18 - AU: PolicyCenter Enhancements for Loss Details and 2018 Hurricane Season Information)
05.21.18  –  
AU: Personal Lines: Agent Performance Standards Program (05.21.18 - AU: Personal Lines: Agent Performance Standards Program)

2017

12.12.17  –  
AU: System Access for Licensed Customer Representatives (12.12.17 - AU: System Access for Licensed Customer Representatives)

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Here are the Newest Agent Bulletins

Latest Agent Updates Bulletins

Post - Hurricane Nicole Information (AU: Post - Hurricane Nicole Information)
Preparation for Tropical Storm Nicole (AU: Preparation for Tropical Storm Nicole)
Hurricane Ian Emergency Order (AU: Hurricane Ian Emergency Order)

Latest Personal Lines Bulletins

Flood Insurance Requirements for Renewal Eligibility (PL: Flood Insurance Requirements for Renewal Eligibility)
Flood Insurance Requirements for Citizens’ New Business (PL: Flood Insurance Requirements for Citizens’ New Business)
Required Document Updates for New-Business and Roof Eligibility (PL: Required Document Updates for New-Business and Roof Eligibility)

Latest Commercial Lines Bulletins

New-Business Eligibility Rule Increases to 20% (CL: New-Business Eligibility Rule Increases to 20%)
Roof Coatings Clarification (CL: Roof Coatings Clarification)
2023 Form Changes (CL: 2023 Form Changes)

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