PolicyCenter® and ClaimCenter®, including electronic payments, may be unavailable due to maintenance on Thursday, May 22 from 7 p.m. to 10 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 or in myPolicy during this time. We apologize for any inconvenience.
Alerts - Public
If you have questions or concerns, please access the Accessibility page for further details.
Citizens will be closed Monday, May 26, for the Memorial Day holiday. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, May 27.
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