Citizens will be closed Monday, January 19, for Martin Luther King, Jr. holiday. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, January 20.

PolicyCenter® and ClaimCenter®, including electronic payments, may be unavailable due to maintenance on Wednesday, January 14, from 6 p.m. to 10 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.