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Citizens' mission is to provide insurance protection to Florida policyholders who are unable to find property insurance coverage in the private market. In carrying out that mission, Citizens works with a variety of businesses.

If looking to do business with Citizens, you'll find the information you need to get started on the following pages:


Citizens works with independent claim adjusters to evaluate and assess policyholder claims. Learn how you can work with Citizens as an independent adjuster.


Only Citizens-appointed agents are authorized to place business with Citizens. Learn how you can become a Citizens-appointed agent.

Insurance Companies

Find information for private-market insurance companies interested in providing coverage to Citizens policyholders through the Depopulation Program and Property Insurance Clearinghouse.


Citizens contracts with a variety of vendors. Learn about Citizens' purchasing and procurement procedures, view solicitations and search our contract database.

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Coronavirus - Adjuster Updates

Adjuster Updates

Coronavirus-related Information for adjusters is available under Claims Governance in the News section of the Adjusters site. Communications are available on the following topics:

04.15.20 - New Process for Bound, Unpaid Policies
04.02.20 - Partial-Fee Invoicing
03.30.20 - New Procedures for Inspections
03.24.20 - Remote Claims Adjusting
03.12.20 - Coronavirus Workplace Protocols