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Before you submit this request, you must agree to the confidentiality agreement.


Confidentiality Agreement


The Undersigned acknowledges and agrees, pursuant to 627.351(6)(x), to the following:
  1. All documents produced by Citizens Property Insurance Corporation in response to the request for documents shall be subject to this Confidentiality Agreement.

  2. All documents produced by Citizens Property Insurance Corporation in response to the request for documents will be clearly marked to show that they are subject to this Confidentiality Agreement.

  3. The insured(s) and insured's representatives may review all documents produced in response to the request for documents by Citizens Property Insurance Corporation subject to this Confidentiality Agreement.

  4. Unless and until ordered by a court of competent jurisdiction, the insured(s) and insured's representatives will not use any such document, including a summary or description thereof, in any fashion, except in connection with the underlying claim.

  5. Unless and until order by a court of competent jurisdiction, the insured(s) and insured's representatives shall not distribute any such document, including a summary or description thereof, to anyone other than an expert retained on behalf of the insured in connection with the underlying claim. Any expert retained on behalf of the insured is bound by this Confidentiality Agreement. It is the responsibility of insured(s) or insured's representative to advise any expert retained on behalf of the insured of the requirements of this Confidentiality Agreement.

Before you submit this request, you must agree to the confidentiality agreement.


Confidentiality Agreement

  1. Recipient hereby acknowledges, covenants, and agrees that information disclosed to recipient pursuant to this Confidentiality Agreement is confidential. Recipient agrees to keep this information confidential and not to disclose it to any persons other than its agents and/or employees who are bound by the agreement. Recipient hereby agrees to use this information solely for the purpose of offering property coverage through an authorized private insurer to Citizens policyholders. Use of this information in any other way, including as a basis for soliciting policyholders to change from one Citizens agent to another, is prohibited.

  2. Recipient acknowledges that its offer of coverage to Citizens policyholders does not constitute a Citizens' approved depopulation program nor does it entitle recipient to any bonus or other benefit from Citizens.

  3. Recipient has requested certain Citizens policy information that Citizens may release by law (information), Citizens is willing to furnish information to recipient, provided recipient agrees to keep the information confidential.

  4. Recipient agrees not to solicit or market this information as a representative of Citizens use Citizens' name in any marketing materials other than stating that you are offering alternative coverage for the policyholder's Citizens policy.

Llámenos

Centro de Atención al Cliente

De 8 a.m. a 5:30 p.m. ET
Días de semana
Incluyendo pedidos del formulario 1099

866.411.2742

Reclamos

Reporte un reclamo/estado del reclamo
24 horas al día

866.411.2742

Servicio de Referidos de Seguro

Florida Market Assistance Plan (FMAP)
8 a.m.-5:30 p.m.
Días de semana

800.524.9023

Solicitud de los Medios de Comunicación

Michael Peltier

850.513.3774
850.264.7702 (celda)

Sordo o Con Audición Disminuida

Florida Telecommunication Relay Service
24 horas al día

800.955.8771 (TTY)
800.955.8770 (Voz)

Escríbanos

Correspondencia de Reclamo

Citizens Property Insurance Corporation
P.O. Box 19700
Jacksonville, FL 32245-9700

Correspondencia Que no es de Reclamos

Citizens Property Insurance Corporation
P.O. Box 17219
Jacksonville, FL 32245-7219

Public Records Custodian

Citizens Property Insurance Corporation
2101 Maryland Circle
Tallahassee, FL 32303

Hacer un pago (Asegurados)

Comercial

Pagos en linea: Pago de una sola vez

Citizens Property Insurance Corporation
P.O. Box 17850
Jacksonville, FL 32245-7850

 

Pago por telefono: indisponible

Pago por Correo Urgente (todos tipos de polizas)

Citizens Property Insurance Corporation
Payment Processing Department
301 West Bay Street, Suite 1300
Jacksonville, FL 32202

866.411.2742
Pago por telefono: indisponible

Pagos en Línea

Pago de una sola vez (Comercial y Residencial)

Pago por telefono: 866.411.2742 (Residencial)

Personal

Pagos en linea: Pago de una sola vez

Citizens Property Insurance Corporation
P.O. Box 17850
Jacksonville, FL 32245-7850

 

Pago por telefono: 866.411.2742

Oficinas

Citizens Centre

2101 Maryland Circle
Tallahassee, FL 32303

Sabal Park

3802 Coconut Palm Drive
Tampa, FL 33619

TIAA Bank Center

301 West Bay Street
Correo: Suite 1300; Visitantes: Suite 300
Jacksonville, FL 32202

Contact Updates
@

Online*

Policyholders listed as the Named Insured on their policy Declarations page can update their phone and email information online.

Agents must submit policyholder contact updates via PolicyCenter.



Update Contacts


*Online contact updates currently are available only for policyholders who have not previously registered for myPolicy. If you have registered for myPolicy, please call our Customer Care Center or your agent for assistance.



Phone

Policyholders can request contact updates by calling:

Customer Care Center
866.411.2742
Available M-F, 8 a.m.-5:30 p.m., ET


Spotlight

Acerca de Citizens

En el 2002, la Legislatura de la Florida creo a Citizens Property Insurance Corporation (Citizens), un asegurador alternativo sin fines de lucro, cuyo propósito público es proveer seguro, y atender a las necesidades de propietarios de viviendas que no pueden encontrar cobertura en el mercado privado de seguro.

Bajo la Ley de la Florida

Direcciones de correo electrónico enviados a Citizens son datos públicos. Si usted no desea que su dirección de correo electrónico sea publicado en respuesta a una solicitud de datos públicos, favor de no enviar correo electrónico a Citizens. En vez, comuníquese con nuestra oficina por teléfono o por escrito.

Declaración de los Derechos del Asegurado

Citizens tiene un compromiso a proveer el mejor posible servicio al cliente a sus asegurados. Como parte de ese compromiso, Citizens se adhiere a lo siguiente:


Declaración de los Derechos del Asegurado

  • Creado por Citizens como parte de su Plan de Operación
  • Aplica a todos los asegurados de Citizens

Dueño de una Casa reivindicaciones Declaración de Derechos

  • Creado por la Legislatura de la Florida
  • Se aplica a cualquier reclamo de seguro de propiedad residencial personal presentada a las compañías de seguro de propiedad y accidentes que operan en la Florida