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New Citizens Learning Center

July 06, 2020

Citizens announces the launch of Citizens Learning Center (CLC), your gateway to online learning modules, recorded webinars, and registration for Citizens webinars and classroom training. It’s now live and available to credentialed agents and licensed customer service representatives. 

Preview

Figure 1: Citizens Learning Center homepage



Access

You can access CLC by logging in to the Agents site and selecting Citizens Learning Center from the Systems drop-down menu. 

Citizens will continue to send training bulletins and post webinar and class trainings on our Training page. Links in the training bulletins and the Training page will direct users to CLC. 



Notes:

  • You must access our live webinars through CLC.
  • Pop-up blockers must be turned off to launch online courses.
  • Once you have registered for an upcoming event, CLC will email you a confirmation and calendar link.
  • CLC offers mobile capability, which enables access using mobile devices supported by iOS and Android.
  • Noncredentialed APs cannot access CLC at this time. Citizens soon will provide login credentials and a CLC webinar to these APs.


Resources

Citizens has prepared two quick start guides to assist you with CLC basics, one for computer access and the other for use via the Cornerstone Learn app. The guides are located on the Personal and Commercial training pages of the Agents site under General

Citizens will provide CLC webinars in the future.

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Agent Bulletins are provided for historical purposes only and have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals and by logging in, then selecting Search → Search Frequently Asked Questions