Citizens' policy systems, including electronic payments and payments by phone, may be unavailable due to maintenance from Friday, October 29, at 8 p.m. to Saturday, October 30, at 12 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
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As part of our commitment to our dedicated employees, Citizens offers challenging and fulfilling careers, as well as an excellent total compensation program.
Learn more about everything Citizens has to offer in our Total Rewards at a Glance.
Citizens Total Rewards
We understand the significant role benefits play in your life. That is why Citizens offers a comprehensive selection of benefits for you and your eligible dependents.
What We Offer
Health & Welfare | Time Off |
| Medical | Vacation |
| Dental | Sick time |
| Vision | Holidays |
| Domestic partner benefits | Leave of absence |
| Basic life | Military leave |
| Accidental death & dismemberment | Personal holiday |
| Business travel accident | Jury duty |
| Supplemental life | |
| Dependent life | Worklife & Wellness |
| Spouse life | Flexible work schedule |
| Short-term disability | Employee assistance program |
| Long-Term Disability | Wellness programs |
| Flexible Spending Accounts | Employee recognition programs |
Development | Financial |
| Certifications, designations, licenses | Retirement savings plan: 401(a)/457(b) |
| Tuition reimbursement | Auto insurance |
| Professional development | College savings plans |
| Internal development opportunities | |
| Association memberships |
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Why I Chose Citizens
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Employee Testimonial - Audra Owens Powell
“I really appreciate working for an organization that understands the importance of offering benefits that positively impact my life away from work, my future security and my overall well-being."
- Audra Owens-Powell, Talent Acquisition Consultant
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Vacation
Employees receive paid vacation time after three months of employment. Vacation time is prorated in the first year of service.
Paid Holidays
Citizens observes nine holidays each year, plus one personal holiday.
Sick Leave
All employees scheduled to work 40 hours per week receive 12 days (96 hours) of sick time per year. Employees working a reduced work schedule receive prorated sick time.
Retirement Savings 401(a)/457(b)
Employees are eligible to enroll on their date of employment with no waiting period. The first 8 percent of pre-tax salary contributions are matched 100% by Citizens. Employees are fully vested in the company match after only three years of employment.
Medical/Dental
Competitively priced premium costs are shared by both Citizens and employees.
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