Citizens will be closed Monday, January 17, for Martin Luther King, Jr. holiday. To report a loss during this time, contact our 24/7, toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, January 18.
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- Competitive quotes are used to purchase goods and services valued at $2,500 to $34,999.
- Competitive solicitations are used for purchases valued at or more than $35,000. Visit our Solicitations page to view current solicitations.
- Contracts sources made available by the Florida Department of Management Services are frequently used by Citizens.
Vendors can register with Citizens to be notified about bidding opportunities that might be of interest. Citizens notifies registered vendors when a bidding opportunity matches the goods and/or services they are interested in providing.
You’ll need the following information to register with Citizens, if applicable:
- Incorporation information
- Florida Department of State/Division of Corporations document number
- Company information, including Florida Certified Business Entity certification information
- Contact information
If you are unsure whether your firm is registered with Citizens, search our Vendor Directory. If your firm already is listed and you need to change your contact information, email email@example.com
Any person who represents a principal seeking to influence Citizens’ policy and procurement decisions is required to register as a lobbyist with Citizens. If you are employed by a Citizens’ vendor, you must register as a lobbyist with Citizens if you meet both of the following criteria:
- You are employed by the vendor and one of your main or most significant job responsibilities is overseeing the Citizens contract
- You will engage in up-selling or attempts to otherwise persuade Citizens to buy additional goods or services not included in the purchase order
Once registered, you do not need to contact Citizens. You automatically will be notified about bidding opportunities that match the goods or services you provide.
Once you have registered with Citizens, you can login below to update your vendor information.
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Coronavirus - Vendor Updates
In response to the coronavirus, Citizens is working diligently to protect our policyholders and employees and to mitigate possible risks of disruption to our business. As we continue to implement responsive measures, vendors can find updates in the communications below.
10.01.21 - Updated Vendor Protocols
06.24.21 - Updated Vendor Protocols
04.01.21 - One Year Anniversary Protocol Reminders
09.04.20 - Return to Office Communication
09.03.20 - Return to Office Playbook
08.07.20 - All Vendor Mask Requirement
07.29.20 - Onsite Vendor Mask Requirement
05.18.20 - Essential Vendor Onsite Precautions
04.14.20 - Reminder: Vendor Precautions/Request to Notify
03.23.20 - Vendor Precautions/Request to Notify
03.18.20 - 4th Party Vendor Precautions
03.16.20 - Essential Vendor Precautions
03.11.20 - Nonessential Vendor Visitation Policy
03.09.20 - Precautionary Advisory/Contract Manager Outreach
B2B Centerpoint Resources
Centerpoint allows registered vendors to self-manage your Citizens vendor account. You can update your contact information, and view your company profile, purchase orders and payments. Additional functionality will be added over time. For assistance logging into Centerpoint, registered vendors should contact firstname.lastname@example.org.
ACH Electronic Payments Now Available
Automated Clearing House (ACH) electronic payments now are available for vendor payments. ACH payments allow funds to be deposited directly into vendor bank accounts, cutting down on payment processing and mailing time. Additional information about how to register for this valuable service is below.
In an effort to better identify vendors providing needed services, we recently replaced vendor commodity codes with category names in our vendor registration system. All registered vendors have been assigned category names. A complete list of category names and instructions for reviewing and changing your assigned category name are available below. For additional assistance, contact email@example.com:
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Policies and Procedures
Citizens Plan of Operation
Code of Ethics
Declaration of Qualification Form
Office of Inspector General
PO Standard Terms & Conditions
Records Management Policy
SSN Notice for Vendors
Staffing Vendor Guide
Vendor Business Expense Form
Vendor Travel Authorization Form
Vendor Travel Reimbursement Guidelines