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Citizens' mission is to provide insurance protection to Florida policyholders who are unable to find property insurance coverage in the private market. In carrying out that mission, Citizens works with a variety of businesses.

If looking to do business with Citizens, you'll find the information you need to get started on the following pages:


Citizens works with independent claim adjusters to evaluate and assess policyholder claims. Learn how you can work with Citizens as an independent adjuster.


Only Citizens-appointed agents are authorized to place business with Citizens. Learn how you can become a Citizens-appointed agent.

Insurance Companies

Find information for private-market insurance companies interested in providing coverage to Citizens policyholders through the Depopulation Program and Property Insurance Clearinghouse.


Citizens contracts with a variety of vendors. Learn about Citizens' purchasing and procurement procedures, view solicitations and search our contract database.


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Coronavirus - Vendor Updates

Vendor Updates

In response to the coronavirus, Citizens is working diligently to protect our policyholders and employees and to mitigate possible risks of disruption to our business. As we continue to implement responsive measures, vendors can find updates in the communications below.

May 14
April 14
March 23
March 18 - 4th Party Vendor Precautions
March 16
March 11
March 9

B2B Centerpoint Resources

Centerpoint Resources

Centerpoint allows registered vendors to self-manage your Citizens vendor account. You can update your contact information, and view your company profile, purchase orders and payments. Additional functionality will be added over time. For assistance logging into Centerpoint, registered vendors should contact tsc.support@citizensfla.com.  

Add New Contact
Edit Contact Information
Vendor Registration Instructions
View Contracts and Financial Documents

Category Name Upgrade

In an effort to better identify vendors providing needed services, we recently replaced vendor commodity codes with category names in our vendor registration system. All registered vendors have been assigned category names. A complete list of category names and instructions for reviewing and changing your assigned category name are available below. For additional assistance, contact vendor.inquiry@citizensfla.com:  

Category Name Upgrade Instructions
Category Name - Full List