Citizens will be closed for the Thanksgiving holiday on Wednesday, November 25 at 2 p.m. through Friday, November 27. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, November 30.
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Citizens works with private market insurance companies to help our policyholders find coverage in the private-market:
The Property Insurance Clearinghouse is an innovative program that helps Citizens agents find private-market insurance coverage for consumers who believe Citizens is their only insurance option. Companies participating in the clearinghouse benefit from:
- Increased access to Florida insurance consumers through Citizens' network of appointed agents
- The ability to develop relationships with Citizens agents through full appointments and limited servicing agreements, which allow agents unable to accept full appointments to write business through the clearinghouse
The Depopulation program works with private-market insurance companies interested in offering coverage to Citizens policyholders. Participating companies must be approved by the Office of Insurance Regulation (OIR).