We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
Citizens makes purchases through a government procurement process that ensures ethical, competitive bidding and full compliance with Citizens' Policy and Florida Statutes.
Vendors can register with Citizens to be notified about bidding opportunities that might be of interest. Citizens notifies registered vendors when a bidding opportunity matches the goods and/or services they are interested in providing.
You’ll need the following information to register with Citizens, if applicable:
If you are unsure whether your firm is registered with Citizens, search our Vendor Directory. If your firm already is listed and you need to change your contact information, email vendor.inquiry@citizensfla.com
Any person who represents a principal seeking to influence Citizens’ policy and procurement decisions is required to register as a lobbyist with Citizens. If you are employed by a Citizens’ vendor, you must register as a lobbyist with Citizens if you meet both of the following criteria:
Lobbyist Registration Requirements for Vendor Employees
Vendor-Lobbyist FAQs
Once registered, you do not need to contact Citizens. You automatically will be notified about bidding opportunities that match the goods or services you provide.
Once you have registered with Citizens, you can login below to update your vendor information.
In response to the coronavirus, Citizens is working diligently to protect our policyholders and employees and to mitigate possible risks of disruption to our business. As we continue to implement responsive measures, vendors can find updates in the communications below.
03.10.22 - Updated Vendor Protocols
10.01.21 - Updated Vendor Protocols
06.24.21 - Updated Vendor Protocols
04.01.21 - One Year Anniversary Protocol Reminders
09.04.20 - Return to Office Communication
09.03.20 - Return to Office Playbook
08.07.20 - All Vendor Mask Requirement
07.29.20 - Onsite Vendor Mask Requirement
05.18.20 - Essential Vendor Onsite Precautions
04.14.20 - Reminder: Vendor Precautions/Request to Notify
03.23.20 - Vendor Precautions/Request to Notify
03.18.20 - 4th Party Vendor Precautions
03.16.20 - Essential Vendor Precautions
03.11.20 - Nonessential Vendor Visitation Policy
03.09.20 - Precautionary Advisory/Contract Manager Outreach
Centerpoint allows registered vendors to self-manage your Citizens vendor account. You can update your contact information, and view your company profile, purchase orders and payments. Additional functionality will be added over time. For assistance logging into Centerpoint, registered vendors should contact tsc.support@citizensfla.com.
Add New Contact
Edit Contact Information
Vendor Registration Instructions
View Contracts and Financial Documents
Automated Clearing House (ACH) electronic payments now are available for vendor payments. ACH payments allow funds to be deposited directly into vendor bank accounts, cutting down on payment processing and mailing time. Additional information about how to register for this valuable service is below.
ACH Electronic Payment Setup Instructions
ACH Electronic Payment Authorization Form
In an effort to better identify vendors providing needed services, we recently replaced vendor commodity codes with category names in our vendor registration system. All registered vendors have been assigned category names. A complete list of category names and instructions for reviewing and changing your assigned category name are available below. For additional assistance, contact vendor.inquiry@citizensfla.com:
Centerpoint Category Code Instructions
Category Name - Full List
Citizens Plan of Operation
Citizens Statute
Code of Ethics
Declaration of Qualification Form
Office of Inspector General
PO Standard Terms & Conditions
Purchasing Policy
Records Management Policy
SSN Notice for Vendors
Staffing Vendor Guide
Vendor Business Expense Form
Vendor Travel Authorization Form
Vendor Travel Reimbursement Guidelines
Alternative Valuation Report
Commercial Valuation Requirements
Title V Chapter 119: Public Records
Title XXXVII Chapter 627: Insurance
Title XXXVII Chapter 627.351: Insurance Risk Apportionment Plans