The previous versions have been deleted from our website, and the updated forms are available at:
The Agents website: Select Personal → PR-M → General
The Public website: Select Insurance → Get a Policy → Inspections
Agents and licensed inspectors should begin using the updated forms immediately. After September 1, 2018, if the agent submits a previous version of the form(s), Underwriting may request additional information or create other underwriting actions.
4-Point Inspection Form
The changes on the 4-Point Inspection Form are outlined below.
Section of 4-Point Inspection Form
Description of Changes
Minimum Photo Requirements
Photos now are required for:
Each side of the dwelling
Each slope of the roof
Plumbing: Water heater, under cabinet plumbing/drains, exposed valves.
Legal Disclaimer
Clarifies that the inspection is for underwriting use and does not guarantee systems condition
Electrical System
The panel sections now require more specific information and whether the amperage is sufficient.
The Hazards Present section has been expanded.
HVAC System
Expanded to include servicing/inspection date and a question regarding blockage or leaking
Plumbing System
Photos now are required for:
The following questions have been added:
Is there a temperature pressure relief valve on the water heater?
Water heater location
Inspectors must indicate the condition of the listed appliances.
Roof
The Any visible signs of damage/deterioration? section has been expanded.
Roof Inspection Form
The Roof Condition Certification Form (RCF-1 09 13) has been updated to mirror the roof condition requirements listed on the updated 4-Point Inspection Form.
Resources
For more information, log in to the Agents site, and from the website’s top menu, select Search → Search Frequently Asked Questions (FAQs). Enter four-point inspection or roof condition into the search field.
Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.
