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Citizens urges policyholders to plan as 2020 hurricane season begins

Today marks the first day of the 2020 hurricane season and Citizens Property Insurance Corporation is urging its policyholders and all Floridians to again take steps to prepare themselves for the upcoming storm season.

As COVID-19 continues to impact the state, Citizens has taken steps to adapt its catastrophe response plans to protect our customers and employees while filling key leadership positions and strengthening its financial stability by transferring risk to the global reinsurance and capital markets.

"It’s important for all policyholders to make sure they have what they need as we enter another hurricane season," said Barry Gilway, Citizens CEO/President and Executive Director. "Though we all hope for an uneventful hurricane season, Citizens has the personnel, equipment, planning and financial stability to be there when our customers need us most. Citizens is ready."

To help all Floridians, Citizens has partnered with the Florida Public Radio Emergency Network (FPREN) to bring the latest news about catastrophic weather impacting your area. Following a storm, FPREN updates can be heard on public radio stations. An updated mobile app is available for download from the Florida Storms website.

The Citizens website features a Storm Tracker feed, which delivers real-time National Hurricane Center updates directly to your desktop and mobile device through its website. Citizens also offers storm preparation and response information through Facebook and Twitter at @citizens_fla.

How to Prepare

Going into the 2020 hurricane season, policyholders should:

If you suffer property damage, remember to Call Citizens First at 866.411.2742 or visit myPolicy to report a claim. Representatives are available 24/7. More information can be found on the Citizens website.

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Michael Peltier, Media Contact

Media Contact

Michael Peltier
850.513.3774 (office)
850.264.7702 (cell)

About Citizens

About Citizens

In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.