We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
The Florida Office of Insurance Regulation (OIR) has approved changes to Citizens’ Personal Lines policy forms and endorsements in response to Senate Bill 76 (SB 76). The changes outlined below are specific to provisions regarding claims and apply to new-business and renewal policies effective November 1, 2021.
Note: This is not a summary of the bill.
The Notice of Property Insurance Claims section of SB 76 indicates:
As a result, Citizens changed the provisions for claims, supplemental claims and reopened claims in the Conditions section and coverage outline for all Personal Lines policy forms.
Agents and credentialed agency staff can review Edition 11.01.21 of these forms the following ways:
Citizens will send policyholders a Notice of Change in Policy Terms beginning with renewal offers effective November 1, 2021. These notices are available in the Policyholder Notices section for each policy form on the Personal section of the Agents site.
Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.