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New Quarterly Newsletter for Policyholders

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June 02, 2021

To increase engagement, education and awareness, Citizens is excited to begin sending an electronic newsletter to policyholders that will include a variety of topics that affect them. These newsletters will be sent quarterly, and we will email the first issue in early June to all Personal Lines policyholders with an email address on file. Agents also will receive a copy. The first newsletter will focus on storm preparation.

All policyholder newsletters will be posted on the Public website. Select News, and then select Policyholder Newsletter on the left-hand side.

Policyholders can opt out of receiving future newsletter issues by choosing the Unsubscribe button near the bottom of the newsletter. Unsubscribing will remove them from the newsletter distribution list but keep their email address on file for other announcements.

Let Citizens know if you have ideas or suggestions for future articles. Use the Contact Us feature on the Agents site, then select Website Feedback in the Topic menu under Email Us.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.