We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
We are experiencing a temporary outage in myPolicy. It is unavailable at this time. We are working to resolve the issue. We apologize for any inconvenience.
The Florida Office of Insurance Regulation (OIR) has approved updates to Citizens’ Personal Lines forms for policies with effective dates on or after February 1, 2020. Major updates are outlined below, which include changes based on the assignment of benefits reform legislation announced on June 19, 2019.
Citizens will send policyholders a Notice of Change in Policy Terms beginning with 2020 renewal offers. The content of each notice varies by policy form. These notices are available in the Policyholder Notices section for each policy form on the Personal section of the Agents site.
For more information, refer to the updated underwriting manuals and forms for each line of business, which are located in the Personal section of the Agents site.
Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.