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Clearinghouse Powered by EZLynx – Establishing Coverage A Values
05.01.25

Between May 1, 2025, and May 8, 2025, EZLynx® will enable a new feature called Pre-Fill Home that will allow agents to establish a Coverage A replacement cost estimate (RCE) value from the RCT Express cost estimator in PolicyCenter®.

Pre-Fill Home will allow more than 13 Coverage A property characteristics and a calculated RCE value that can be used in EZLynx. The Coverage A value established with this feature will match the Coverage A provided in a full, unedited RCT Express cost estimator in PolicyCenter. These characteristics will transfer to EZLynx. They can be changed if they are not accurate.



Accessing the Pre-Fill Home Feature in EZLynx

When you complete the Applicant Info screen for a customer in EZLynx, select the Pre-Fill home button on the top-right corner of the Personal Lines Applicant screen to establish the Coverage A value for the Primary Address field.

Pre-fill home button on the EZLynx Personal Lines Applicant screen
Figure 1: Pre-fill home button on the EZLynx Personal Lines Applicant screen

The Pre-Fill Home screen will display the Coverage A value and property details:

Pre-Fill Home screen displays property details
Figure 2: Pre-Fill Home screen displays property details

  • You have the option to accept the pre-filled property characteristics by selecting Finish.
  • You can select Cancel to reject the pre-filled property information and enter it manually.
  • You also can remove the checkmarks in the boxes on the Pre-Fill Home screen to indicate which default values you want to enter manually in the quote.

Note: Any changes to property details provided by Pre-Fill Home must also be made in the RCT Express valuation in PolicyCenter (i.e., year built, roof shape, roof covering, wind mitigation features) to generate a comparable Coverage A value.

For more details, log in to the Agents site and refer to the Using EZLynx Pre-fill Home job aid.



Learning Opportunities

Credentialed agency staff can register for a webinar, Citizens Business Insurance Suite, scheduled for May 2 on our Training page. You can access a recorded version of the webinar on Monday, May 5.



Resources

Log in to the Agents website to review these resources:

  • Select Training > Webinar Recordings on or after May 5 for the recorded webinar, Citizens Business Insurance Suite (CBIS) 2025.
  • Select Training > On Demand Education to view the updated video: Citizens Clearinghouse Powered by EZLynx.
  • Select Training > Personal Job Aids, and look under Clearinghouse for the job aid: Using EZLynx Pre-fill Home

Additional resources are available on the Training > Personal Job Aids page:

Screenshots and EZLynx Platform copyright Applied Systems, Inc. All rights reserved.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.