Citizens will be closed for the Thanksgiving holiday on Wednesday, November 25 at 2 p.m. through Friday, November 27. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, November 30.
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May 2018 Rate Changes
March 06, 2018
The Florida Office of Insurance Regulation (OIR) has approved changes to Citizens’ annual rates. These changes apply to new and renewal policies with effective dates on or after May 1, 2018. The changes are outlined below.
Citizens’ 2018 rate changes reflect an average 5 percent increase statewide. Changes include updated base rates, territory relativities, new-business capping factors and Florida Hurricane Catastrophe Fund (FHCF) buildup factors.
Overall rating changes vary by line, product type and territory. Individual rate changes are subject to a 10 percent cap, excluding coverage changes, mitigation adjustments, rate changes for Sinkhole Loss coverage, assessments and surcharges, and a required rapid cash-build-up provision for the FHCF, if applicable.
By order of the OIR, rate changes on individual policies in Monroe County temporarily are suspended for the following policy types:
- Homeowners 3 – Special Form (HO-3)
- Dwelling Property 1 – Basic Form (DP-1) for dwelling, tenant and condominium risks
- Dwelling Property 3 – Special Form (DP-3) for dwelling, tenant and condominium risks
- Homeowners 2 – Wind-Only Form (HW-2)
- Dwelling Property 2 – Wind-Only Form (DW-2)
The rating steps and factors manuals have been updated accordingly.
Policy-specific rating worksheets are in PolicyCenter®. For directions on locating these worksheets, select Search →Search Frequently Asked Questions at the top of any page of the Agents site, and enter rating worksheet in the search field.
Log in to the Agents site for:
- Updated charts for rate changes by territory on the Personal section for each line of business
- Updated rating worksheets and rating steps and factors manuals on the Personal section for each line of business
Agent Bulletins are provided for historical purposes only and have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals and by logging in, then selecting Search → Search Frequently Asked Questions.