New Website Look Coming! Website Maintenance: March 31 from 6 p.m. to April 3 at 6 a.m.
Citizens is updating our website with a new and fresh look. Citizens' website, including electronic payments, will be unavailable due to maintenance on Friday, March 31, from 6 p.m. to Monday, April 3 at 6 a.m. There may be intermittent access through the weekend. Citizens new website will be available Monday, April 3 at 6 a.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.