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2025
05.29.25
AU: 2025 Hurricane Season Information 05.29.25 - AU: 2025 Hurricane Season Information
05.19.25
AU: Citizens Systems Are Now Available 05.19.25 - AU: Citizens Systems Are Now Available
05.08.25
AU: Reminder: Extended Outage for Citizens Systems 05.08.25 - AU: Reminder: Extended Outage for Citizens Systems
05.01.25
AU: Loss Assessment Claims Reminder 05.01.25 - AU: Loss Assessment Claims Reminder
04.24.25
AU: Update: Extended Outage for Citizens Systems 04.24.25 - AU: Update: Extended Outage for Citizens Systems
04.17.25
AU: Policyholder Contact Information 04.17.25 - AU: Policyholder Contact Information
04.17.25
AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency 04.17.25 - AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency
04.03.25
AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon 04.03.25 - AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon
03.06.25
AU: Update: New Enhanced PolicyCenter Login 03.06.25 - AU: Update: New Enhanced PolicyCenter Login
02.13.25
AU: Update: Enhanced PolicyCenter Login 02.13.25 - AU: Update: Enhanced PolicyCenter Login
2024
12.10.24
AU: New! AgentAdvisor Newsletter 12.10.24 - AU: New! AgentAdvisor Newsletter
11.13.24
AU: Hurricane Helene and Hurricane Milton Emergency Orders 11.13.24 - AU: Hurricane Helene and Hurricane Milton Emergency Orders
11.07.24
AU: Policyholder Notifications: Enhanced myPolicy Login 11.07.24 - AU: Policyholder Notifications: Enhanced myPolicy Login
09.18.24
AU: Claims Reporting Requirement 09.18.24 - AU: Claims Reporting Requirement
05.20.24
AU: 2024 Hurricane Season Information 05.20.24 - AU: 2024 Hurricane Season Information
05.14.24
AU: Agent Appointment Requirement Rule Change 05.14.24 - AU: Agent Appointment Requirement Rule Change
02.20.24
AU: New Citizens Website - Relaunch 02.20.24 - AU: New Citizens Website - Relaunch
2023
10.19.23
AU: Citizens Now Accepts Credit Cards! 10.19.23 - AU: Citizens Now Accepts Credit Cards!
09.20.23
AU: Hurricane Idalia Emergency Order 09.20.23 - AU: Hurricane Idalia Emergency Order
09.07.23
AU: Post-Idalia Information: CRC Permanent Closure 09.07.23 - AU: Post-Idalia Information: CRC Permanent Closure
09.05.23
AU: Post-Idalia Information: CRC Permanent Closure 09.05.23 - AU: Post-Idalia Information: CRC Permanent Closure
05.25.23
AU: 2023 Hurricane Season Information 05.25.23 - AU: 2023 Hurricane Season Information
05.01.23
AU: New Citizens Website - Relaunch 05.01.23 - AU: New Citizens Website - Relaunch
04.04.23
AU: Printing Backlog for Policy Documents 04.04.23 - AU: Printing Backlog for Policy Documents
03.30.23
AU: New Citizens Website Coming Soon! 03.30.23 - AU: New Citizens Website Coming Soon!
03.03.23
AU: Mandatory Training: Assessment Awareness 03.03.23 - AU: Mandatory Training: Assessment Awareness
2022
11.11.22
AU: Post - Hurricane Nicole Information 11.11.22 - AU: Post - Hurricane Nicole Information
11.08.22
AU: Preparation for Tropical Storm Nicole 11.08.22 - AU: Preparation for Tropical Storm Nicole
10.10.22
AU: Hurricane Ian Emergency Order 10.10.22 - AU: Hurricane Ian Emergency Order
10.07.22
AU: Post-Hurricane Ian: North Port Satellite Location 10.07.22 - AU: Post-Hurricane Ian: North Port Satellite Location
10.05.22
AU: Update: Post-Hurricane Ian Catastrophe Response Center Locations 10.05.22 - AU: Update: Post-Hurricane Ian Catastrophe Response Center Locations
10.03.22
AU: Update: Post-Hurricane Ian Information 10.03.22 - AU: Update: Post-Hurricane Ian Information
09.26.22
AU: Preparation for Hurricane Ian 09.26.22 - AU: Preparation for Hurricane Ian
08.04.22
AU: Changes to New Business Processing and Use of Third Parties 08.04.22 - AU: Changes to New Business Processing and Use of Third Parties
08.02.22
AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade 08.02.22 - AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade
05.20.22
AU: 2022 Hurricane Season Information 05.20.22 - AU: 2022 Hurricane Season Information
04.12.22
AU: myPolicy: Access Policy Documents Online 04.12.22 - AU: myPolicy: Access Policy Documents Online
2021
11.29.21
AU: Social Security Numbers/FEINs Requirements 11.29.21 - AU: Social Security Numbers/FEINs Requirements
11.22.21
AU: Enhancements to myPolicy are Live 11.22.21 - AU: Enhancements to myPolicy are Live
10.28.21
AU: New Appointment and Renewal Requirement 10.28.21 - AU: New Appointment and Renewal Requirement
10.26.21
AU: Your Feedback Requested: Technology Survey 10.26.21 - AU: Your Feedback Requested: Technology Survey
08.26.21
AU: Coming Soon: Automated Loss History Data in PolicyCenter 08.26.21 - AU: Coming Soon: Automated Loss History Data in PolicyCenter
06.11.21
AU: Notification of Security Incidents (Citizens’ Systems Not Involved) 06.11.21 - AU: Notification of Security Incidents (Citizens’ Systems Not Involved)
06.02.21
AU: New Quarterly Newsletter for Policyholders 06.02.21 - AU: New Quarterly Newsletter for Policyholders
05.20.21
AU: 2021 Hurricane Season Information 05.20.21 - AU: 2021 Hurricane Season Information
05.19.21
AU: New Cost Estimator and Recommended Training for Personal Lines Agents 05.19.21 - AU: New Cost Estimator and Recommended Training for Personal Lines Agents
02.09.21
AU: Breach of Requirements for Continued Appointment 02.09.21 - AU: Breach of Requirements for Continued Appointment: Late Submissions Resume March 1
01.06.21
AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1 01.06.21 - AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1
2020
08.10.20
AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues 08.10.20 - AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues
07.09.20
AU: COVID-19: Cancellations and Nonrenewals Resuming August 15 07.09.20 - AU: COVID-19: Cancellations and Nonrenewals Resuming August 15

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Latest Agent Updates Bulletins
Update: Cancellations and Nonrenewals Due to COVID-19
Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues
2025 Hurricane Season Information
Latest Personal Lines Bulletins
Inflation Factor Adjustments
Construction Costs Rise for New Business
2022 Form Changes
Latest Commercial Lines Bulletins
2022 Form Changes
Condominium, Homeowner and Cooperative Association Coverage
2025 Rate Changes

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