Citizens will be closed on Monday, May 25, for Memorial Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, May 26.
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Depopulation - Public
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Citizens is committed to helping its policyholders find coverage in the private market. As required by Florida law, Citizens' Depopulation Program matches Citizens policyholders with insurance companies interested in removing their policy from Citizens and providing private-market coverage for their policy. All companies assuming policies from Citizens have been approved by the Office of Insurance Regulation (OIR).
Citizens offers depopulation programs for personal and commercial lines. Additional information is available on the following pages:
Personal Lines
The Depopulation Choices Program provides enhanced policyholder choice to personal lines assumptions.
Commercial Lines
The Commercial Lines Depopulation program remains unchanged.
Depopulation Resources
Review sample letters, forms, brochures and other important resources for the Policyholder Choice and Commercial Depopulation Programs.Depopulation FAQ Search Button
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Considerations
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Be sure to consider the following information carefully when discussing the advantages of the offer with your agent.
Assessments
Citizens policyholders can be required to pay an assessment if Citizens does not have the resources to pay claims following a major hurricane or series of storms. This assessment, which would be imposed only if Citizens incurs significant losses, could be significant. Private-market policyholders can be subject to paying a much lower assessment amount.
Depopulation Benefits 2
Coverage Comparisons
More comprehensive property insurance coverage may be available to you in the private market. Valuable coverage comparisons are available from the Office of Insurance Regulation.
Clearinghouse
Florida law requires that Citizens submit renewal policies to its Property Insurance Clearinghouse to determine whether private-market coverage is available. If the clearinghouse identifies a comparable private-market offer with a premium equal to or less than your Citizens premium, your Citizens policy will be nonrenewed. Rejecting a takeout offer will not exempt you from the clearinghouse.
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