Holiday Office Closure

General

Holiday Office Closure
Citizens will be closed Monday, January 20, for Martin Luther King Jr. Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, January 21.

Recent News

2019

12.11.19 –

Citizens again to evaluate reduction options

08.29.19 –

Hurricane Dorian tracking toward Florida. Are you Ready?

06.19.19 –

Citizens’ Board approves revised 2019 rates reflecting AOB reforms

06.18.19 –

Citizens releases revised 2019 proposed rate media kit

05.30.19 –

The 2019 hurricane season is here: Citizens Is Ready. Are You?

05.23.19 –

Citizens' statement on signing of AOB reform bill

04.24.19 –

Citizens applauds passage of AOB reform package

04.11.19 –

Gilway responds to House passage of HB 7065

03.27.19 –

Hurricanes, water losses, AOB prompt reinsurance changes

03.14.19 –

2019 Rate Hearing Statement and Presentation Available

02.11.19 –

Citizens releases vendor contract information

02.01.19 –

Advisory: Citizens responds to Restoration Association of Florida public records request

2018

12.12.18 –

Citizens Board approves 2019 rate recommendations

12.10.18 –

Citizens Releases 2019 Rate Media Kit

11.29.18 –

Citizens Partners with Representative Holly Raschein to hold “Office Hours” in Big Pine Key Dec. 5

10.16.18 –

Citizens Opens Catastrophe Response Centers in Port St. Joe, Apalachicola

10.13.18 –

Citizens Opens Catastrophe Response Centers to Handle Michael Claims

10.07.18 –

Quick Developing TS Michael threatens Panhandle. Are you Ready?

06.20.18 –

Citizens’ Board Defers 2019 Rate Recommendations

06.18.18 –

Citizens Releases 2019 Rate Media Kit

05.01.18 –

Citizens reaches sinkhole agreement with Palm Harbor condo association

04.26.18 –

Advisory: Citizens to hold claims office hours in Marathon

04.11.18 –

Citizens Board approves policy language changes

03.28.18 –

Citizens continues to assist policyholders recovering from Irma

01.12.18 –

Citizens’ statement on House passage of HB 7015 relating to assignment of benefit reforms

2017

12.13.17 –

Citizens Board gets Irma update, welcomes new members

12.06.17 –

Citizens: OIR 2018 rate order balances rate need, Irma impact

11.29.17 –

Citizens bids farewell to Irma-driven 2017 hurricane season

10.06.17 –

Citizens Urges Panhandle Residents to Prepare for TS Nate

09.27.17 –

Citizens Board Meets for Hurricane Irma Update

09.19.17 –

Citizens Begins taking claims in Big Pine Key on Wednesday

09.18.17 –

Citizens to open Catastrophe Response Centers to handle Irma Claims

09.18.17 –

Call Citizens First to Recover from Hurricane Irma

09.15.17 –

Citizens Opens Catastrophe Response Centers to Handle Irma Claims

09.15.17 –

Citizens Revamps Board of Governors Meeting Schedule

09.06.17 –

Citizens’ Board to Meet in Preparation for Irma

09.06.17 –

Citizens’ Board Approves Emergency Measures

09.05.17 –

Citizens Is Preparing for Hurricane Irma. Are You?

08.23.17 –

Citizens 2018 Rate Hearing Statements and Presentation Available

06.20.17 –

Citizens’ Board OKs 2018 rates, policy changes

03.29.17 –

Citizens posts 2016 net loss

2016

12.07.16 –

Litigated water claims, AOB to top Citizens 2017 challenges

11.30.16 –

Citizens bids farewell to the 2016 hurricane season

10.10.16 –

Citizens to open EOCs along Space Coast to handle Matthew Claims

10.09.16 –

Call Citizens First following Hurricane Matthew

10.05.16 –

Citizens is Ready for Hurricane Matthew, Are You?

09.28.16 –

Litigation, AOB Continue to Drive Rates

09.27.16 –

Citizens set to Further Simplify Depopulation Process

09.16.16 –

OIR Approves Citizens 2017 Rates

09.01.16 –

ICYMI: Consumer Protection Coalition Lauds Water Claims/AOB Abuse Coverage

08.18.16 –

Citizens 2017 Rate Hearing Statements and Presentation Available

06.22.16 –

Citizens Board Approves 2017 Rates

06.20.16 –

Citizens Releases 2017 Rate Media Kit

05.27.16 –

Citizens’ CEO: Policy contract policy changes, Citizens commitment does not

05.24.16 –

Citizens Board Approves 2016 Risk Transfer Program

05.10.16 –

Citizens to begin educating policyholders on critical upcoming contract changes

03.16.16 –

Citizens Board approves recommendations to stem water losses

03.02.16 –

Citizens: Water loss impact on rates higher than earlier predicted

02.19.16 –

Citizens announces successful launch of new website

02.09.16 –

Citizens launches “Call Citizens First” campaign to educate customers

02.04.16 –

Citizens’ efforts put $4.2M back into surplus, policyholders’ pockets

01.21.16 –

Citizens analysis shows increased costs from assignment of benefit

01.20.16 –

Citizens policy count passes milestone, Drops below 500,000

2015

12.09.15 –

Citizens Board Clarifies Policy Language for Water Losses

12.01.15 –

Florida again Dodges Storms as 2015 Hurricane Season Comes to Close

11.16.15 –

Citizens Recognizes International Fraud Awareness Week

10.22.15 –

Insurance Consumer Advocate Consumer Outreach Advisory - Jacksonville

09.08.15 –

Office of Insurance Regulation Approves Citizens 2016 Rates

08.27.15 –

Citizens is Ready, Urges Homeowners Also to Prepare for Tropical Storm Erika

08.25.15 –

Citizens Property Insurance Corporation 2016 Rate Hearing Statements and Presentation on the Web

08.25.15 –

Citizens 2016 Rate Hearing Statements and Presentation Available online

07.06.15 –

Representative Jose Felix Diaz Plans Office Hours for Citizens Policyholders

06.24.15 –

Citizens Board Approves Proposed 2016 Rates

Media Contact

Michael Peltier
850.513.3774 (office)
850.264.7702 (cell)
newsroom@citizensfla.com

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About Citizens

In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a
not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.

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