Citizens is committed to responding quickly to disasters and providing local services and support to policyholders after a storm.

Hurricane Resources

Contractor Connection

Contractor Connection’s network of contractors provide repair work for customers as part of Citizens’ Managed Repair Contractor Network Program for non-hurricane water losses. Contractor Connection provides access to a network of high-quality, vetted contractors.

• Call: 844.665.9348, 24 hours a day, seven days a week
• Email: consumer.service@contractorconnection.com
• Find a contractor: www.contractorconnection.com/home/consumer/BHEKZ

Mobile Home Manufacturers and Retailers

Citizens has contacted several mobile home manufacturers and retailers who are offering discounts and other incentives for purchases. Each retailer has programs available as part of recovery efforts. For current inventory, pricing and availability, contact the vendors directly.

General Resources

Florida Division of Emergency Management

The State Division of Emergency Management has a comprehensive directory of local services to help you recover after a storm. It provides real-time updates, including:

• Free Public Wi-Fi Access
• Power restoration
• School openings and closures
• Shelter information
• Transportation availability
• Volunteer registration

Federal Emergency Management Agency

The Federal Emergency Management Agency (FEMA) also can assist with your after-the-storm recovery. FEMA’s Recovery Resources website page provides links to information about how to cope with disaster, including:

• Protecting your pets
• Types of assistance available following a disaster
• Locating missing family and friends
• Reopening your business or farm after a disaster
• Removing mold and mildew from your home
• Finding a place to stay
• Identifying community resources to help you recover
• Applying for disaster assistance in your area

American Red Cross

The American Red Cross helps disaster victims by providing safe shelter, hot meals, essential relief supplies, emotional support, and first aid and health services. It also can assist in finding an open shelter should you need one following a disaster, registering for or searching the Safe and Well listings, and accessing its disaster recovery guides.

Federal Alliance for Safe Homes

The Federal Alliance for Safe Homes (FLASH) is a nonprofit and leading consumer advocate for strengthening homes and safeguarding families from natural and manmade disasters. Its website offers ways to prepare your home for a hurricane in one day, one hour or one weekend. It also offers advice about what to do after a storm.