Business to Business

Citizens' mission is to provide insurance protection to Florida policyholders who are unable to find property insurance coverage in the private market. In carrying out that mission, Citizens works with a variety of businesses.

If looking to do business with Citizens, you'll find the information you need to get started on the following pages:

Adjusters

Citizens works with independent claim adjusters to evaluate and assess policyholder claims. Learn how you can work with Citizens as an independent adjuster.



Agents

Only Citizens-appointed agents are authorized to place business with Citizens. Learn how you can become a Citizens-appointed agent.



Insurance Companies

Find information for private-market insurance companies interested in providing coverage to Citizens policyholders through the Depopulation Program and Property Insurance Clearinghouse.



Vendors

Citizens contracts with a variety of vendors. Learn about Citizens' purchasing and procurement procedures, view solicitations and search our contract database.


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Important Announcement

Beginning April 5, vendors will be able to view company details, update contact information, and submit and view payment invoices in our new system, Centerpoint. As we convert to the new system, processing purchase orders and payments will be temporarily unavailable.

  • Submit any outstanding invoices by March 8 to ensure the payment is processed before we convert to the new system.
  • Invoices received after March 8 will be processed beginning April 5.

Over the coming weeks, vendors will receive an email with their Centerpoint login and access information.

Email Vendor.ManagementOffice@citizensfla.com if you have questions.



Policies and Procedures

Declaration of Qualification Form
Purchasing Policy
PO Standard Terms & Conditions
Records Management Policy
Vendor Travel Reimbursement Guidelines
Vendor Travel Authorization Form
Vendor Business Expense Form
Staffing Vendor Guide
Citizens Plan of Operation
Citizens Statute
Code of Ethics



Florida Statutes on Purchasing & Citizens

Title V Chapter 119: Public Records
Title XXXVII Chapter 627: Insurance
Title XXXVII Chapter 627.351: Insurance Risk Apportionment Plans