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Citizens' mission is to provide insurance protection to Florida policyholders who are unable to find property insurance coverage in the private market. In carrying out that mission, Citizens works with a variety of businesses.

If looking to do business with Citizens, you'll find the information you need to get started on the following pages:

Adjusters

Citizens works with independent claim adjusters to evaluate and assess policyholder claims. Learn how you can work with Citizens as an independent adjuster.



Agents

Only Citizens-appointed agents are authorized to place business with Citizens. Learn how you can become a Citizens-appointed agent.



Insurance Companies

Find information for private-market insurance companies interested in providing coverage to Citizens policyholders through the Depopulation Program and Property Insurance Clearinghouse.



Vendors

Citizens contracts with a variety of vendors. Learn about Citizens' purchasing and procurement procedures, view solicitations and search our contract database.

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Coronavirus - Adjuster Updates

Adjuster Updates

Coronavirus-related Information for adjusters is available under Claims Governance in the News section of the Adjusters site. Communications are available on the following topics:

April 15 - New Process for Bound, Unpaid Policies
April 2 - Partial-Fee Invoicing
March 30 - New Procedures for Inspections
March 24 - Remote Claims Adjusting
March 12 - Coronavirus Workplace Protocols



Coronavirus - Vendor Updates

Vendor Updates

In response to the coronavirus, Citizens is working diligently to protect our policyholders and employees and to mitigate possible risks of disruption to our business. As we continue to implement responsive measures, vendors can find updates in the communications below.

May 14
April 14
March 23
March 18 - 4th Party Vendor Precautions
March 16
March 11
March 9