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Citizens Responds to Ian and Nicole

December 06, 2022
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Hurricanes Bring All Hands on Deck

Hurricane Ian's unwelcome arrival brought challenges and prompted a companywide Citizens response. The recovery effort continues.
Citizens employee helping a policyholder
House with homeowners in the distance

Citizens Stands Strong Through Market Storm

Despite Florida's insurance market upheaval and Hurricane Ian, Citizens remains resilient and prepared for what's next.

Claims Filing Is a Process; Estimates Can (and Often Do) Change

Citizens is with you every step of the way during the claims process. Here's what you need to know and where to go if you have questions.
Catastrophe Response Center location during Hurricane Ian
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After Ian, Nicole – or Other Losses – Don’t Get Hit Again

Scams follow storms, so don’t get hit twice. Here are a few helpful tips to ensure your recovery goes smoothly and fraud-free.
After Reporting Your Claim, What’s Next? infographic

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Downloads

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Using Citizen's Managed Repair Program BrochureThis brochure is about using Citizens’ Managed Repair Program

Download: En español

Homeowners Insurance Deductibles BrochureThis brochure is about Homeowners Insurance Deductibles

Download: En español

Reporting a Claim in Four Easy Steps BrochureThis brochure is about reporting a claim in Four Easy Steps

Download: En español

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FMAP for the ConsumerFlorida Market Assistance Plan for the Consumer

Download: FMAP for Consumers En español | An kreyòl ayisyen