Web Content Display (Global)

Governance

Breadcrumb

Asset Publisher

Policies, Statutes and Procedures

Operations and Statutes

Citizens Plan of Operation
Citizens Statute
Clearinghouse Statute
Code of Ethics
Consumer Choice Statute
Depopulation Statute
Florida Market Assistance Plan Statute
Lobbyist Registration Policy

Board of Governors

Procurement Protest Procedure
Meetings, Hearings and Workshop Procedure
Board Appearance Speaker Request Form 

Web Content Display (Global)

Spotlight

Web Content Display (Global)

@

Asset Publisher

About Citizens

In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a
not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.

Policyholder Rights

Policyholder Declaration of Rights

Citizens is committed to providing the best possible customer service to its policyholders. As part of that commitment, Citizens adheres to the following:

Policyholder Declaration of Rights

  • Created by Citizens as part of its Plan of Operation
  • Applies to all Citizens policyholders

Homeowner Claims Bill of Rights

  • Created by the Florida Legislature
  • Applies to any personal residential property insurance claim filed with property and casualty insurance companies operating in Florida