Citizens' website, PolicyCenter® and
ClaimCenter®, including electronic payments, may be unavailable due to
maintenance on Friday, June 2, from 6 p.m. to 8 a.m. Saturday, June 3.
Report a loss by contacting our 24/7, toll-free Claims Reporting
Center at 866.411.2742 during this time. We apologize for any inconvenience.
Change happens. If you need to change or cancel your policy, contact your agent to assist you with your policy needs.
Your agent can assist you in making any necessary policy changes or cancellations and will ensure that any changes are handled as efficiently and quickly as possible. Certain changes are available only at policy renewal.
