As announced in the June 28, 2021, Personal Lines Bulletin, Citizens expanded our property inspection program and increased the number of inspections. To align with the private market more closely, we are increasing the number of inspections again beginning in January 2022.
Citizens' Underwriters will order inspections for selected new-business and existing policies. These inspections are:
To ensure the success of the inspection and a positive experience for the policyholder:
For more information, log in to the Agents site, select FAQs from the top menu and enter:
Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.