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Policyholder Newsletter March 2023

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Flood Coverage Requirements Coming

March 31, 2023
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Flood Insurance Coverage Rules Kick In for Citizens

Recent legislative reforms phase in flood insurance requirements for new and existing customers. Your agent can help you navigate the new rules.
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Governor Ron Desantis signing a historic package of insurance reforms

Special Session Brings Positive Changes for Property Insurance Industry

To stabilize Florida’s property insurance market, lawmakers have made several changes impacting Citizens policyholders. Here’s a rundown of what’s coming up.

Take Care of the Clutter. Go Paperless with Citizens!

Clear up the clutter in your mailbox by opting in to paperless delivery of your Citizens policy. We've made it easy through myPolicy.
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Timothy M. Cerio, President/CEO and Executive Director

New Chapter Begins at Citizens with Change at the Top

Citizens’ Board of Governors taps Tim Cerio, former General Counsel and Chief Legal Officer, to lead the company following the retirement of Barry Gilway.
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Downloads

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Using Citizen's Managed Repair Program BrochureThis brochure is about using Citizens’ Managed Repair Program

Download: En español

Homeowners Insurance Deductibles BrochureThis brochure is about Homeowners Insurance Deductibles

Download: En español

Reporting a Claim in Four Easy Steps BrochureThis brochure is about reporting a claim in Four Easy Steps

Download: En español

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FMAP for the ConsumerFlorida Market Assistance Plan for the Consumer

Download: FMAP for Consumers En español | An kreyòl ayisyen