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Flood Coverage Requirements Coming
Take Care of the Clutter. Go Paperless with Citizens!
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Tired of mail? Is it causing a little clutter?

Or perhaps you already take care of most of your document and billing needs online but haven’t made the switch yet with your property insurance paperwork?

If so, clean out the clutter today and Go Paperless with Citizens, all in just a few easy steps. By enrolling in paperless delivery, you will be notified by email whenever a new document is available and can securely access your policy and billing documents electronically via myPolicy, Citizens’ online and mobile-friendly policyholder self-service tool.

Just log in to myPolicy and select any of the Go Paperless! links on the myPolicy homepage, located along the bottom, top and right side of the page. Note that this feature is only available for Personal Lines policyholders and some important documents will still be mailed to you in addition to receiving them electronically.

Still Not Signed Up for myPolicy?

If you haven’t already signed up for a myPolicy account, paperless delivery is just the newest of many features available in the online tool. In myPolicy, policyholders can also submit a claim, view claims information (in addition to your policy and billing documents) and make payments under certain conditions.

Registering for myPolicy is easy. You’ll just need:

  • Policy number
  • Property/Primary ZIP
  • Email on record with Citizens*

*The email you enter at registration must match the email on file with Citizens. Citizens will send a confirmation email to complete the registration process. You can update your email with Citizens by contacting your agent or calling Citizens Customer Care at 866.411.2742.

Visit the myPolicy page on the Citizens website for more information.

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