- Citizens is Under Binding Suspension - Public - Citizens Property Insurance Corporation

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Laurie SanchezLebron, Monday, April 7, 2025

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On March 8, Citizens transitioned to a multifactor authentication format for accessing ClaimCenter® and PolicyCenter®. External system users will begin using their Citizens-registered email as their login ID and will create a new password to access these systems. Refer to the System Access Guides for more information: Agents, Claims, and BPO Partners.

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Binding Alert Bulletin

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Citizens Is Under Binding Suspension

Tropical Depression Eta

11.06.20

Binding has been suspended statewide as a result of Tropical Depression Eta as of 10 p.m. ET, on Friday, November 6, 2020.

Citizens’ Binding Suspension Rule: No application for new coverage or endorsement for increased coverage may be bound, written or issued, or monies received, regardless of effective date, when a tropical storm or hurricane watch or warning has been issued by the National Weather Service for any part of the State of Florida.

You will receive a follow-up email notification when this suspension is lifted.

Additional information can be found at http://www.nhc.noaa.gov/.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.