Citizens will be closed for the Thanksgiving holiday on Wednesday, November 25 at 2 p.m. through Friday, November 27. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, November 30.
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President, CEO and Executive Director
Barry Gilway has served as Citizens' President, CEO and Executive Director since June 2012, where he oversees all operations and serves as liaison to Citizens’ Board of Governors. Gilway is an accomplished insurance executive with 46 plus years background in insurance, including CEO of Zurich Canada, Executive VP of Zurich North America, CEO of Maryland Casualty Companies and Executive VP of Crum and Forster, along with additional senior management positions.
Following two years of military service, Gilway began his insurance career in regional management with the Insurance Company of North America (INA), Crum and Forster, and W.R. Berkley Corporation. In 1990, Gilway became President of the $900 million Maryland Casualty Commercial Lines Company. He was subsequently promoted to CEO of the entire Maryland Casualty Group. In 1999, Gilway was appointed CEO of Zurich Canada, consisting of personal lines, commercial lines, specialty, life and health companies. He returned to the United States as Executive Vice President for Zurich's $17 billion commercial operation, managing and leading 5,000 employees responsible for the Zurich infrastructure in the U.S. while also acting as M&A liaison.
Gilway retired from Zurich in 2006 and became a consultant for Mystic Capital Advisors. He completed several significant transactions before joining one of Mystic Capital’s clients, Economical Insurance Group of Canada. Prior to Gilway’s role at Citizens, he led Mattei Insurance Services as Chief Executive Officer, reporting to the Economical Board of Directors.
Gilway earned a Bachelor of Science degree from Akron University and is a graduate of the Stanford University School of Business Executive Program.