Legal Requirements

Florida law imposes specific requirements on insurers and policyholders for resolving a sinkhole claim. By taking the guesswork out of the process, Citizens hopes to make the process easier and less stressful. Learn more about the sinkhole investigation and repair processes.

Sinkhole Claims Damage Requirements

• Sinkhole claims with a date of loss prior to 2012 must have actual physical damage caused by sinkhole activity.
• Sinkhole claims filed on a policy issued or renewed on or after January 1, 2012, must have structural damage to the principal building (including the foundation) caused by sinkhole activity.