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Policyholder Newsletter December 2022

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Citizens Responds to Ian and Nicole

December 06, 2022

Hurricanes Bring All Hands on Deck

Hurricane Ian's unwelcome arrival brought challenges and prompted a companywide Citizens response. The recovery effort continues.
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House with homeowners in the distance

Citizens Stands Strong Through Market Storm

Despite Florida's insurance market upheaval and Hurricane Ian, Citizens remains resilient and prepared for what's next.

Claims Filing Is a Process; Estimates Can (and Often Do) Change

Citizens is with you every step of the way during the claims process. Here's what you need to know and where to go if you have questions.
Catastrophe Response Center location during Hurricane Ian
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After Ian, Nicole – or Other Losses – Don’t Get Hit Again

Scams follow storms, so don’t get hit twice. Here are a few helpful tips to ensure your recovery goes smoothly and fraud-free.

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Using Citizen's Managed Repair Program BrochureThis brochure is about using Citizens’ Managed Repair Program

Download: En español

Homeowners Insurance Deductibles BrochureThis brochure is about Homeowners Insurance Deductibles

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Reporting a Claim in Four Easy Steps BrochureThis brochure is about reporting a claim in Four Easy Steps

Download: En español