Citizens' website will be unavailable due to maintenance Wednesday, November 13, from 8 p.m. to 10 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
Citizens' website will be unavailable due to maintenance Wednesday, November 13, from 8 p.m. to 10 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
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Florida Telecommunication Relay Service
24 hours a day
Florida Market Assistance Plan (FMAP)
8 a.m.-5:30 p.m.
Weekdays
Michael Peltier
The OIG oversees the intake and investigation of complaints involving misconduct by Citizens’ employees and vendors. Learn more.
Citizens Property Insurance Corporation
2101 Maryland Circle
Tallahassee, FL 32303
Online Payments: One-Time Payment
Citizens Property Insurance Corporation
P.O. Box 17850
Jacksonville, FL 32245-7850
One-Time Payment (Commercial and Personal)
Citizens Property Insurance Corporation
Payment Processing Department
301 West Bay Street, Suite 1300
Jacksonville, FL 32202
Online Payments: One-Time Payment
Citizens Property Insurance Corporation
P.O. Box 17850
Jacksonville, FL 32245-7850
2101 Maryland Circle
Tallahassee, FL 32303
301 West Bay Street
Mail: Suite 1300; Visitors: Suite 300
Jacksonville, FL 32202
Michael Peltier
850.513.3774 (office)
850.264.7702 (cell)
newsroom@citizensfla.com
Email addresses sent to Citizens are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to Citizens. Instead, contact this office by phone or in writing.
Citizens is committed to providing the best possible customer service to its policyholders. As part of that commitment, Citizens adheres to the following:
In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.