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Meeting Details
December 07, 2022  |  8:00 a.m. - TBD p.m. ET

The Alfond Inn
300 East New England Avenue
Winter Park, FL 32789

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786-635-1003  |  Code: 956 3792 7111
Meeting Documents
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Audio (148.46 MB) Audio Download
Notice
Florida Administrative Register
00
Board Meeting Agenda 12.07.22
01A
Chairman's Report PH
01B
Action Item - Draft BOG Minutes 09.21.22
02A
President's Report
02Aa
Market Conditions
02Ab
Residual Market Comparison
02Ac
CAT Response Update
02B
Operating Budget PH
02Ba
Operating Budget Overview
02Bb
Action Item - Operating Budget
03A
FIC Report PH
03Aa
2022 Updated Layer Charts
03Ab
Action Item - Bond Rating Service
03Ac
Action Item - Digital Bill Payment Solution
03B
3Q2022 Results of Operations and Financial Position (unaudited)
03C
3Q2022 Results of Operations and Financial Position - commentary
04A
ISAC Report PH
04Aa
Action Item - UCaaS
04Ab
Action Item - Technology Infrastructure, Software, and Professional and Staff Augmentation Services-Part II
04B
A&U Report PH
04Ba
Action Item - Product Updates - December 2022
04Bb
Action Item - Quality Management Software
04C
EXRE Report PH
04D
MAAC Report PH
05A
Claims Report PH
05Aa
Action Item - Claims Print Management Hardware & Software
05Ab
Action Item - Commercial Adjusting Services
05Ac
Action Item - Appraisal and ADR Services
06A
CSC Report PH
06Aa
Action Item - Florida Public Media Sponsorship
07A
Audit Committee Report PH
07B
OIA Executive Summary and Dashboard
07C
OIA Strategy & Plan
08A
Action Item - HRMS Consultant Services
08B
Action Item - Stop Loss Coverage
08C
Action Item - Employee Benefit Consulting Brokerage Services
08D
Action Item - Retirement Plan Administrator Services
08E
Action Item - Professional Networking and Talent Acquisition Services
09A
Action Item - Commercial Business Insurance
09B
Action Item - DOAH
09C
Action Item - Legal Services Agreement
10A
Consent Item - BPO UW Production Services
10B
Consent Item - BPO Call Center Services
10C
Consent Item - SmartComm
10D
Consent Item - Claims Legal Services
10E
Consent Item - Additional Contract Spend for Hurricane Ian - Claims
10F
Consent Item - Approval of Increases required by 627.351 Fla Statute
10G
Consent Item - Remittance Processing
Transcription
Final Meeting Minutes 12.07.22

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About Citizens

In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.