- Citizens Binding Suspension Has Been Lifted - Public - Citizens Property Insurance Corporation

Alerts

Terri Kirkland, Thursday, May 1, 2025

Systems Outage May 15-18 Important

General

We are undergoing an extended maintenance outage from 6 p.m. ET Thursday, May 15, through Sunday, May 18 for PolicyCenter® and ClaimCenter®; myPolicy will be unavailable starting 4 p.m. During those times, PolicyCenter and ClaimCenter will be in view-only mode. The One-Time Payment option and Pay-by-phone at 866.411.2742 will be available. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742. We apologize for any inconvenience.

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Binding Alert Bulletin

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Citizens Binding Suspension Has Been Lifted

Tropical Storm Eta

11.12.20

Binding suspension as a result of Tropical Storm Eta has been lifted as of 1 p.m. ET, on Thursday, November 12, 2020. All regular Citizens business operations have resumed.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.