Citizens will be closed on Monday, May 29, for Memorial Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, May 30.
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When you need Florida property insurance coverage and can’t obtain it in the private market, Citizens is here to help.
Citizens Eligibility Requirements
Under Florida law, Citizens may write a new insurance policy only for property that meets one of the following eligibility criteria:
- Coverage is not available from a Florida-authorized insurance company
- Premiums for coverage from Florida-authorized insurance companies are more than 20 percent higher than the premiums for comparable coverage from Citizens
Only appointed Citizens agents can help you purchase a Citizens policy. A local Citizens agent is just a click away! The Citizens Agent Look-Up tool can help you find an authorized Citizens agent near you. Visiting your Citizens-appointed agent? Know what information you’ll need before you meet.
Find Private-Market Coverage
As the Florida insurance market has improved over the last several years, an increasing number of property owners have been able to obtain property insurance in the private market.
Why is this good for you? Private-market policyholders often have more coverage options and less restrictive coverage than can be purchased from Citizens. The following resources can help you find agents and Florida-authorized companies doing business in your area:
- Florida Market Assistance Plan (FMAP) – Free referral service that helps consumers find personal residential insurance with authorized private-market insurance companies. FMAP provides agent contact information to consumers seeking commercial residential, commercial nonresidential and liability insurance.
- Florida Office of Insurance Regulation’s CHOICES Program – Offers consumers comparative rate information for homeowners insurance in each Florida county