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Citizens Highlights

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As part of our commitment to our dedicated employees, Citizens offers challenging and fulfilling careers, as well as an excellent total compensation program. 

Learn more about everything Citizens has to offer in our Total Rewards at a Glance.

Citizens Total Rewards

We understand the significant role benefits play in your life. That is why Citizens offers a comprehensive selection of benefits for you and your eligible dependents.

What We Offer 

Health & Welfare

Time Off

Medical Vacation
Dental Sick time
Vision Holidays
Domestic partner benefits Leave of absence
Basic life Military leave
Accidental death & dismemberment Personal holiday
Business travel accident Jury duty
Supplemental life  
Dependent life

Worklife & Wellness

Spouse life Flexible work schedule
Short-term disability Employee assistance program
Long-Term Disability Wellness programs
Flexible Spending Accounts Employee recognition programs



Certifications, designations, licenses Retirement savings plan: 401(a)/457(b)
Tuition reimbursement Auto insurance
Professional development College savings plans
Internal development opportunities  
Association memberships  


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Why I Chose Citizens

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Employee Testimonial - Audra Owens Powell

Audra Owens-Powell, Talent Acquisition Partner

“I really appreciate working for an organization that understands the importance of offering benefits that positively impact my life away from work, my future security and my overall well-being."

- Audra Owens-Powell, Talent Acquisition Consultant 

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Benefits Highlights

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Employees receive paid vacation time after three months of employment. Vacation time is prorated in the first year of service.

Paid Holidays

Citizens observes nine holidays each year, plus one personal holiday.

Sick Leave

All employees scheduled to work 40 hours per week receive 12 days (96 hours) of sick time per year. Employees working a reduced work schedule receive prorated sick time.

Retirement Savings 401(a)/457(b)

Employees are eligible to enroll on their date of employment with no waiting period. The first 8 percent of pre-tax salary contributions are matched 100% by Citizens. Employees are fully vested in the company match after only three years of employment.


Competitively priced premium costs are shared by both Citizens and employees.

Total Rewards at a Glance