Citizens' website, PolicyCenter® and
ClaimCenter®, including electronic payments, may be unavailable due to
maintenance on Friday, June 2, from 6 p.m. to 8 a.m. Saturday, June 3.
Report a loss by contacting our 24/7, toll-free Claims Reporting
Center at 866.411.2742 during this time. We apologize for any inconvenience.
In 2002, the Florida Legislature created Citizens Property Insurance Corporation (Citizens), a not-for-profit alternative insurer, whose public purpose is to provide insurance to, and serve the needs of, property owners who cannot find coverage in the private insurance market.
Web Content Display (Global)
Under Florida Law
Email addresses sent to Citizens are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to Citizens. Instead, contact this office by phone or in writing.
Policyholder Rights
Policyholder Declaration of Rights
Citizens is committed to providing the best possible customer service to its policyholders. As part of that commitment, Citizens adheres to the following:
