Citizens' website and policy systems, including electronic payments and payments by phone, will be unavailable due to maintenance from Friday, August 7, at 6 p.m. to Saturday, August 8, at 12:00 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
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Board of Governors
- Bo Rivard - Chair
- Carlos Lopez-Cantera - Vice Chair
- Bette Brown
- Blake Capps
- Jose Felix-Diaz
- Marc Dunbar
- Reynolds Henderson
- James Holton
- William Kastroll
FMAP Board of Governors
- Bo Rivard - Chair
- Carlos Lopez-Cantera - Vice Chair
- Bette Brown
- Blake Capps
- Jose Felix Diaz
- Marc Dunbar
- Reynolds Henderson
- James Holton
- William Kastroll
Audit
- Marc Dunbar - Chair
- Bette Brown
- James Holton
- Joe Martins - Staff
Actuarial and Underwriting
- Will Kastroll - Chair
- Reynolds Henderson
- Vacant
- Fred Strauss - Technical Advisor
- Jennifer Montero - Staff
- Kelly Booten - Staff
Consumer Services
- Bette Brown - Chair
- Blake Capps
- Reynolds Henderson
- Tasha Carter - Insurance Consumer Advocate
- Greg Rokeh - Industry Advisor
- Phil Zelman - Industry Advisor
- Christine Ashburn - Staff
- Jeremy Pope - Staff
Market Accountability Advisory
- Dave Newell - Chair
- Lee Gorodetsky
- Bruce Lucas
- Susanne Murphy
- Paula Lutes
- Lissette Perez
- Steve Roddenberry
- Greg Rokeh
- Phil Zelman
- Kurt Lewin
- Ken Norberg - Policyholder Representative
- Christine Ashburn - Staff
- Kelly Booten - Staff
Claims
- William Kastroll - Chair
- Blake Capps
- James Holton
- Carlos Lopez-Cantera
- Jon Palmquist - Technical Advisor
- Jay Adams - Staff
Finance and Investment
- Bo Rivard - Chair
- Bette Brown
- Marc Dunbar
- Carlos Lopez-Cantera
- Barry Gilway - Staff
- Jennifer Montero - Staff
Information Systems Advisory
- James Holton - Chair
- William Kastroll
- Vacant
- Brian Foley - Industry Advisor
- John Vaughan - Industry Advisor
- Kelly Booten - Staff
Executive
- Bo Rivard - Chair
- Carlos Lopez-Cantera - Vice Chair
- Vacancy
- Barry Gilway - Staff
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