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Required Document: ISO Survey Loss Cost Quote

PolicyCenter® will now automatically display a request for a required document when the Insurance Services Office (ISO) Survey Loss Cost Quote (LCQ) report needs to be submitted for Commercial Nonresidential Multiperil (CNR-M) policies. This will occur when Specific or Tentative is valued in the Rate Type field.

Rate Type field in PolicyCenter
Figure 1: Rate Type field in PolicyCenter

The following required document description will display in the Required Documents section in PolicyCenter:

A legible copy of the ISO Survey Loss Cost Quote (LCQ) report dated within the last 5 years. Contact Verisk 1-800-888-4476.


For more information regarding these changes, log in to the Agents website and:

  • Select Commercial > CNR-M > Manuals, and then view the most recent CNR-M Rates and Rating Rules.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.