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If you have a question about your policy, we encourage you first to contact your Agent who can assist you in making the right choices for your property insurance needs.
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.




Call Us

Customer Care Center
8 a.m.-5:30 p.m.
Weekdays

888.685.1555
Insurance Referral Service
Florida Market Assistance Plan (FMAP)

8 a.m.-5 p.m.
Weekdays
800.524.9023
www.fmap.org
Claims
Report a claim/status of a claim

24 hours a day
866.411.2742
Accounting
1099 Inquiries Only

24 hours a day

Leave a message
800.807.7647 ext. 3720
Deaf/Hard-of-Hearing
Florida Telecommunication Relay Service

24 hours a day
800.955.8771 (TTY)
800.955.8770 (Voice)

www.ftri.org


Write Us

Claim Correspondence
Citizens Property Insurance Corporation
P.O. Box 19700
Jacksonville, FL 32245-9700
Non-Claim Correspondence
Citizens Property Insurance Corporation
P.O. Box 17219
Jacksonville, FL 32245-7219