If you do not have the documentation required to verify the updates made to your home and the updates have been made within 12 months of your initial inspection, you may request a one-time, free follow-up inspection
to evaluate the new mitigation features added to your home.
When you schedule your follow-up inspection, you will be asked to identify which features have been updated. Only those features will be inspected.
Once the follow-up inspection has been completed, Citizens will mail you a letter with the outcome of your inspection, including whether your home qualifies for the additional mitigation credits you have requested.
If your updates were completed more than
12 months after the initial Citizens inspection or if you used your one-time, free follow-up inspection for a dispute or attic-access issue, you will need to purchase a remediation inspection through the private market to verify the updates made to your home.