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Current Storm Status

Storm season
starts in 38 days.

Storm Restrictions
Hurricane Off Season - Check Back June 1 - November 31st for Storm Restriction Status
Click Map for More Storm Related information

News You Can Use!

Reporting First Notices of Loss in PolicyCenter
(04/21/14) Agents will not be able to report first notices of loss in PolicyCenter® from 5 p.m. on 04/25, through 7 a.m. on 04/28. During that time, agents can report any claims by calling 866.411.2742.

New Carriers for Clearinghouse
(Posted 03/31/14) Six new carriers have been added to the clearinghouse. Be sure to visit the Carrier Settings tab within the clearinghouse to confirm your credentials and learn what appointment options are available to you at this time.

Internet Explorer 11
(Posted 03/20/14) Internet Explorer® 11 Web browser is compatible with ePAS; however, Citizens Insurance Suite is accessible only with versions up to 9.

Clearinghouse Quote Interview Requirements
(Posted 02/14/14) All fields in the clearinghouse quote interview now are mandatory. Complete all fields correctly to ensure the most accurate results.

Personal Residential: Agent of Record Transfer Processing Delays
(Updated 04/18/14) We are processing Agent of Record Transfer Forms received the week of 01/21/14. This information is updated weekly to reduce the need to call Agency Administration for the status of a submitted transfer request.

Online Training for Clearinghouse
(Posted 12/12/13) To help you use the clearinghouse, review our online training here.

Note: ePAS and Citizens Insurance Suite are unavailable after 6:00 p.m. every Wednesday and from 12:00 a.m. until noon every Sunday for routine maintenance.