Clearinghouse Quote Interview Requirements
(Posted 02/14/14) All fields in the clearinghouse quote interview now are mandatory. Complete all fields correctly to ensure the most accurate results.Updated W-9 Form
(Posted 02/04/14) An updated W-9 form is available in the Agent Help Desk
above. It has been prefilled with Citizens information and signed by our chief financial officer. Personal Residential: Agent of Record Transfer Processing Delays
(Updated 03/05/14) We are processing Agent of Record Transfer Forms
received the week of 01/08/14. This information is updated weekly to reduce the need to call Agency Administration for the status of a submitted transfer request.Online Training for Clearinghouse
(Posted 12/12/13) To help you use the clearinghouse, review our online training here
ePAS and Citizens Insurance Suite are unavailable after 6:00 p.m. every Wednesday and from 12:00 a.m. until noon every Sunday for routine maintenance.