We are unable to process incoming calls on our toll-free platform due to maintenance from 7-11 p.m. ET on Friday, March 29. During this time, you can file a claim online via myPolicy. We apologize for any inconvenience.
Scheduled Maintenance Notification:
Citizens' website, PolicyCenter® and ClaimCenter®, including
electronic payments, may be unavailable from Friday, March 29, 7 p.m.
to 10 a.m. Saturday, March 30. Report a loss by contacting our 24/7,
toll-free Claims Reporting Center at 866.411.2742 during this time. We
apologize for any inconvenience.