Privacy Policy - Public
Web Content Display (Global)
Asset Publisher
FACTS | What does Citizens Property Insurance Corporation do with your personal information? |
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Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, your information will be retained in accordance with Citizens’ records retention schedule. While your information is retained, it may continue to be shared as described in this notice. |
How? | All financial companies need to share customers' personal information to run their everyday business. Citizens uses your personal information only as authorized or required by law and as necessary to provide our products and services to you. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Citizens chooses to share and whether you can limit this sharing. |
Reasons we can share your personal information | Does Citizens share? | Can you limit this sharing? |
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For our everyday business purposes: We share with nonaffiliates to assist us to process your transactions, underwrite and/or rate your policy, service your policy, administer claims, comply with authorized depopulation programs, respond to court orders and legal investigations, and when permitted by federal or state law. | Yes | No |
For our marketing purposes: To offer our products and services to you | No | We don't share |
For joint marketing with other financial companies | No | We don't share |
For our affiliates' everyday business purposes: Information about your transactions and experiences | No | We don't share |
For our affiliates' everyday business purposes: Information about your creditworthiness | No | We don't share |
For non affiliates to market to you | No | We don't share |
Questions? | Call 866.411.2742; Deaf/Hard of Hearing: 800.955.8771 (TTY) or 800.955.8770 (Voice); or go to www.citizensfla.com |
What We Do | |
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How does Citizens protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our employees and vendors are authorized to access information only for valid business reasons. They must agree in writing to maintain the confidentiality of non public personal information. We do not share medical information unless authorized by you or as required by law. |
How does Citizens collect my personal information? | We collect your personal information, for example, when:
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Why can't I limit all sharing? | Federal law gives you the right to limit only:
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Definitions | |
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Affiliates | These are companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial or nonfinancial. Nonaffiliates we share with can include:
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Joint marketing | This is a formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Other Important Information | |
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State law: The Florida public records law requires that all information received by a state entity be made available to anyone upon request, including e-mail addresses, unless the information is subject to a specific statutory exemption. The Public Records Custodian can be contacted at: Public Records Custodian |
Notice of Collection and Use of Social Security Numbers | |
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Introduction |
Section 119.071(5), Florida Statutes, governs the collection of Social Security numbers by certain government entities, including Citizens. Citizens collects Social Security numbers only in cases where it is specifically authorized to do so or when it is imperative for performance of Citizens’ duties. To protect your identity, Citizens secures your Social Security number from unauthorized access and strictly prohibits the release of your Social Security number to unauthorized parties contrary to state or federal law. |
How are Social Security numbers used to underwrite and service my policy? | Social Security numbers are collected from prospective policyholders during the underwriting process for the following purposes:
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How are Social Security numbers used in the agent appointment process? |
Citizens collects Social Security numbers from agents applying to write Citizens insurance during the agent appointment process. Purposes for collection are:
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How are Social Security numbers used in purchasing and payment processing? |
Citizens does not intentionally collect Social Security numbers from vendors, prospective vendors or payees. Citizens requires all vendors and prospective vendors to register with Citizens prior to pursuing a contract. Citizens also requires that all entities receiving payments from Citizens complete the appropriate forms for reporting to the Internal Revenue Service. When registering or completing forms, Citizens strongly recommends using a Federal Employment Identification Number (FEIN) rather than a Social Security number. Using an FEIN prevents the association of vendor or payee information with the protected personal information linked to Social Security numbers. FEIN numbers can be obtained at no cost through the www.IRS.gov website. In the event a vendor, prospective vendor or payee decides to use a Social Security number instead of an FEIN, it may be used for the purposes of:
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Table of Laws and Regulations | |||
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The table below summarizes the purposes for which Citizens collects Social Security numbers (or in the case of purchasing and payment processing, FEINs) and the laws and regulations under which collection is authorized or required. It also identifies whether collection is authorized by statute or mandatory for the performance of Citizens’ duties and responsibilities as prescribed by law. |
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Underwriting and Servicing | |||
Purpose for Collection | Law or Regulation | Authorized by Statute | Mandatory for Performance of Citizens' Duties |
Obtaining Loss History Reports | 627.351(6)(n), Florida Statutes | ✓ | |
Implementing the enhanced clearinghouse application | 627.3518(3)(e), Florida Statutes | ✓ | |
Reporting unclaimed property | Chapter 717, Florida Statutes | ✓ | |
Processing insurance claims | 627.351(6)(k) | ✓ | |
Office of Foreign Asset Control requirements | 31 CFR 501 et seq | ✓ | |
Agent Appointment | |||
Purpose for Collection | Law or Regulation | Authorized by Statute | Mandatory for Performance of Citizens' Duties |
Processing agent appointment eligibility | Section 627.351(6), Florida Statutes | ✓ | |
Verifying agent standing with DFS | Section 627.351(6), Florida Statutes | ✓ | |
Office of Foreign Asset Control requirements | Title 31 Code of Federal Regulations Section 501 et seq | ✓ | |
Purchasing and Payment Processing | |||
Purpose for Collection | Law or Regulation | Authorized by Statute | Mandatory for Performance of Citizens' Duties |
Verifying recipient identity | Section 119.071(5)(a), Florida Statutes | ✓ | |
Maintaining Citizens’ vendor database | Section 627.351(6)(e),(f), Florida Statutes | ✓ | |
Processing of payments | Title 26, United States Code | ✓ | |
Tax reporting | Title 26, United States Code | ✓ | |
Office of Foreign Asset Control requirements | Title 31, Code of Federal Regulations, Section 501 et seq | ✓ |