Citizens will be closed for the Thanksgiving holiday on Wednesday, November 25 at 2 p.m. through Friday, November 27. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, November 30.
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2018 Rule Updates and Forms and Rates Delay
December 07, 2017
The Florida Office of Insurance Regulation (OIR) has approved updates to Citizens’ rules and underwriting manuals. These updates apply to new and renewal policies with effective dates on or after February 1, 2018. The rule updates are outlined below.
Note: Rates will not change until May 2018 (tentative) due to OIR’s Emergency Order 214271-17-EO, as announced in the Agent Updates bulletin dated September 25, 2017. Citizens will communicate the rate and form changes as soon as they are approved.
The following rules in the underwriting guidelines manuals have been updated for Personal Residential Multiperil (PR-M) and Personal Residential Wind-Only (PR-W) policies:
- Two or more nonweather water-related losses within 36 months
- Three or more nonweather water-related losses within 60 months
Owner-occupied risks not located in approved parks or qualified subdivisions may continue to be written on Mobilehome Dwelling Property 1 – Basic Form (CIT MDP-1).
Note: Risks may be eligible for CIT MDP-1 (T) if Coverage C is less than $30,000 and meets all other underwriting requirements.
Updated underwriting manuals for each line of business are available on the Personal section of the Agents website.
Agent Bulletins are provided for historical purposes only and have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals and by logging in, then selecting Search → Search Frequently Asked Questions.