Systems Maintenance: Wednesday, July 1
Policy systems, including electronic payments and payments by phone, and Citizens' website will be unavailable due to maintenance from Wednesday, July 1, at 6 p.m. to 8 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
Holiday Office Closure
Citizens will be closed on Friday, July 3, for Independence Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, July 6.