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Agent Updates Bulletin

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Agent Updates Bulletin


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Required Update: Browser Support for Cost Estimator



July 17, 2017

Effective October 1, 2017, the cost estimator (also known as 360Value®) will be supported by Internet Explorer® (IE) 11 only.

Note: Browsers configured with IE11 Compatibility View will not be supported by 360Value.

Users accessing the cost estimator from an unsupported browser now receive the following message:

360Value's system requirements have recently been updated. 360Value now supports browsers known as Evergreen browsers, which receive automatic updates. 360Value does not support IE11 in Compatibility View (compatibility mode).

Please note that Internet Explorer 7, 8, 9, and 10 are no longer receiving updates from Microsoft to address security vulnerabilities.

For information about updating your IE browser and verifying your system settings, contact your IT administrator, visit Microsoft's® Support page, or log into the Agents site, and refer to FAQ Answer IDs 760 and 3402.

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Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.