Website and System Login Update
March 27, 2017
Figure 1: Edit Profile/Security Questions page
- Answers must be at least three characters and are not case sensitive.
- Current security answers will be deleted.
- The User ID field is being renamed Username.
- Having trouble logging in? is being renamed Forgot Username/Password.
- Agents can select Forgot Username/Password if they forget their username or password or get locked out of the system.
- Agents also can access the FAQs via the Knowledge Base link at the top right of any screen in PolicyCenter.
Agent Bulletins are provided for historical purposes only and have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals and by logging in, then selecting Search → Search Frequently Asked Questions.